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LiveAgent VS Prisma

Compare LiveAgent VS Prisma and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Prisma logo Prisma

Art filters using artificial intelligence to transform your photos into classic artwork.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Prisma Landing page
    Landing page //
    2023-05-11

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Prisma features and specs

No features have been listed yet.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Prisma videos

+ Add

PRISMA 2020: updated guidelines for reporting systematic reviews and meta-analyses

More videos:

  • Review - PRISMA GUIDELINES FOR SYSTEMATIC REVIEW and META-ANALYSIS
  • Review - PRISMA Methods Systematic Review of Diagnostic Studies

Category Popularity

0-100% (relative to LiveAgent and Prisma)

LiveAgent

Prisma

Customer Support
100 100%
Customer Support
0% 0
Digital Drawing And Painting
0 0%
Digital Drawing And Painting
100% 100
Help Desk
100 100%
Help Desk
0% 0
Image Editing
0 0%
Image Editing
100% 100

Questions and Answers

As answered by people managing LiveAgent and Prisma.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Prisma. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Prisma

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Prisma Reviews

  1. Lensa

    Prisma AI is a computer vision and AI company that specializes in developing deep learning algorithms for image and video processing. It offers a range of products for object recognition, image and video classification, and style transfer. Many users have praised its ease of use and accurate results. However, like any technology, it has its limitations and may not always provide the best results for all use cases.

5 Apps Like Prisma Photo Editor
Prisma Photo Editor is an elegant photo editing platform that creates awesome photos while letting you apply tons of amazing features, effects, and functionalities right away. You can make your pics look awesome while applying Prisma’s effects and filters.
Source: www.justalternativeto.com
11 Best AI-Powered Photo Editor Software and Apps for Professionals
Prisma recently rolled out another similar AI-powered editing app named Lensa, which’s solely made for selfies and portrait photos. It can cover up pimples, dark circles and do other skin corrections along with overall enhancements.
Source: geekflare.com
Best free and paid photo editing apps for iPhone and Android
Prisma doesn't deal with subtle filters and basic image corrections. Instead, its trippy filters will transform your images into often bizarre artistic creations. The results have a painterly effect and indeed many filters are inspired by artists such as Salvador Dali and Picasso. The filters are strong, and while you can tweak them, not every filter will work with every...
Source: www.cnet.com
5 Free Prisma Alternative Software for Windows to Turn Photos into Art
If you love turning photos into artwork, then you must love the Prisma app. However, it doesn’t offer any desktop client and only works on Android and iPhone. But, what if you want to turn your photos into artwork while working on PC? Well, then using some of the Prisma alternative software for Windows is probably the best option for you to do the same. To ease up things for...
Source: www.ilovefreesoftware.com

Social recommendations and mentions

Based on our record, Prisma seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Prisma mentions (5)

  • How would generating art in private work ?
    What if I just want to make a few? However if you're hoping to do this just for a few images then there are some very low cost apps (often free if you plan it right) which use Stable Diffusion and Dreambooth in the background to produce the personalised images. One such example is Lensa. Source: over 1 year ago
  • Catching The Morning Sun
    Perhaps, or they just used an app like Prisma to add that “painting” effect. Source: about 2 years ago
  • Need your review. As a backend dev are you happy with GraphQL vs REST?
    I had to deal with this more in Rails whereas in Node/Apollo, using Prisma made composing efficient/perform ant SQL queries trivial: https://www.prisma.io/. Source: over 2 years ago
  • Carrack phone wallpaper edited using style transfer
    I really liked this wallpaper by /u/MadDaz and I tried using style transfers using prisma-ai.com to generate images a bit more abstract. Here are the results! Source: almost 3 years ago
  • Rare Rye Rose Mash-up
    Thanks - I made it on my android phone using Prisma and Snapseed. Source: almost 3 years ago

What are some alternatives?

When comparing LiveAgent and Prisma, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Deep Dream Generator - Create inspiring visual content in a collaboration with our AI enabled tools.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Deep Art Effects - Deep Art Effects transforms your photos and videos into works of neural art using artistic style transfer of famous artists.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Deepart.io - Artificial intelligence turning your photos into art

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