Software Alternatives, Accelerators & Startups

LiveAgent VS Prezi

Compare LiveAgent VS Prezi and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Prezi logo Prezi

Welcome to Prezi, the presentation software that uses motion, zoom, and spatial relationships to bring your ideas to life and make you a great presenter.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Prezi Landing page
    Landing page //
    2023-09-25

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Prezi features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Prezi videos

PowerPoint vs Prezi

More videos:

  • Review - Prezi Review
  • Review - Best Slide Software for Academics 2020 | Comparing Prezi PPT Canva Keynote & Google Slides

Category Popularity

0-100% (relative to LiveAgent and Prezi)
Customer Support
100 100%
0% 0
Presentations
0 0%
100% 100
Help Desk
100 100%
0% 0
Slideshow
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Prezi.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Prezi. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Prezi

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Prezi Reviews

The 6 Best Free PowerPoint Alternatives in 2022
Prezi, like Google Slides, is a web-based presentation tool that means it retains an element of accessibility that is lost with Keynote. Prezi’s great strength is animation. It is not a platform for the creatively faint-hearted. But, if you have the vision and the skills, it is possible to produce visually stunning presentations that will “wow” your audience much more than a...
Top 25 SlideShare Alternatives To Create & Share Online Presentations
Prezi got their start by being able to create an awesome viewing experience for the people you present for back when PowerPoint did not have built-in online presentation capabilities. It is still a great choice if you want to do just that, and you get a nice interface where you can manage your slides, as well as select who you want to share them with.
Source: slidehelper.com
The 13 Best Presentation Apps in 2018
Tired of standard slideshows? Prezi is anything but that. It's more like a mindmap, with a large canvas that contains your entire presentation. You can have large graphics that connect everything—perhaps a galaxy, city map, ocean ecosystem, or detailed graph—with your points and graphics nested inside. The presentation starts zoomed out to give the big picture, then Prezi...
Source: zapier.com
Top 10 Best PowToon Alternatives (2019)
Prezi is what the most popular types of online presentation software available now. It has a number of pan and zoom effects which can be widely used throughout presentations and there are a very wide collection of templates that can be used to customize the options in your videos however you may want. Prezi can also be a great way to collaborate with other individuals and...
The 5 best video animation alternatives to Powtoon
Although Prezi is not directly a video animation platform, we decided to include it amongst our list of PowToon alternatives. PowToon allows you to create animated videos along with presentations, in which Prezi are known for.
Source: www.moovly.com

Social recommendations and mentions

Based on our record, Prezi seems to be more popular. It has been mentiond 24 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Prezi mentions (24)

  • Slipshow: A presentation tool not based on slides
    Very cool! It reminds me of Prezi! https://prezi.com I did an old experiment on a scrollable whiteboard with replay that I built after watching a khan academy style video and wanting to scroll to back to a formula without pausing the audio. This makes me want to dig it back ^^. - Source: Hacker News / 9 days ago
  • Slipshow: A presentation tool not based on slides
    Looks cool! It reminds me a lot of Prezi (https://prezi.com/). - Source: Hacker News / 9 days ago
  • Help deleting personal information from Prezi
    Hello fellow privacy enthusiasts, a very long time ago used Prezi for creating slides for a school presentations. I am able to find back to these as they contain my name. I would very much like to have these deleted, but I do not know the account that was used to create this as it was back in 2014. Source: about 1 year ago
  • LPT: PowerPoint slides should be simple and concise. When giving a presentation, no one cares about the wall of elegant text you created.
    If the speaker is able to use notes that aren't the slide (they're not relying on the slides being shown to the audience to be their own speaker notes), then I use the theory that the slides should provide "context, not content", except for specific details that someone might want to take down in their notes or have access to later, such as a citation. Otherwise, it's all about context, which of course includes... Source: about 1 year ago
  • LPT: Presentation slides are supposed to be simple and brief. Nobody is going to read your wall of fancy text when you give your presentation.
    Use the notes area of a slide to provide the details. If you share the deck or look back on it later the details of what was covered is there but it will help you keep the main presentation clean. There are also tools like highnote.io and prezi.com that can help you structure your presentations very well. Source: about 1 year ago
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What are some alternatives?

When comparing LiveAgent and Prezi, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft PowerPoint - Microsoft PowerPoint empowers you to create clean slideshow presentations and intricate pitch decks and gives you a powerful presentation maker to tell your story.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Keynote - Keynote for Mac, iOS, and iCloud lets you make dazzling presentations. Anyone can collaborate — even on a PC. And it’s compatible with Apple Pencil.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Slides - Create a new presentation and edit it with others at the same time — from your computer, phone or tablet. Free with a Google account.