LiveAgent
Freshdesk
Zendesk
Intercom
Zoho Desk
HelpScout
Salesforce Service Cloud
LiveChat
Parse
Firebase
AWS Amplify
Back4App
Kumulos
AppWrite
Azure Mobile Apps
Kinvey
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
LiveAgent ParseLiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโa must-have for scaling tech-driven businesses.
Based on our record, Parse seems to be more popular. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Parse deserves mention primarily for its historical significance as the precursor that inspired the entire backend-as-a-service space. Founded in 2011, Parse pioneered many concepts that we now take for granted in modern BaaS platforms. - Source: dev.to / over 1 year ago
Backend as a Service (BaaS) goes back to early 2010โs with companies like Parse and Firebase. These products integrated everything a backend provides to a webapp in a single, integrated package that makes it easier to get started and enables you to offload some of the devops maintenance work to someone else. - Source: dev.to / over 2 years ago
Parse Server is a great way to quickly spin up a backend for your project. Parse is a Node based utility that sits on top of ExpressJS. - Source: dev.to / over 3 years ago
You can try https://parseplatform.org/, it is self-hosted if you need. And also there are a number of cloud services with compatible API, like https://www.back4app.com/ It has dart-friendly generated API client, much simpler than firebase and is built on top of postgresql and mongodb. Source: almost 4 years ago
Not to crash the party or anything. Supabase is great and all but in terms of feature completeness and getting actual products built, it doesn't come close to Parse[0]. Same with Appwrite. Both of these are very popular but they either lack essential features or have them behind a subscription wall. For example, the OSS version of Supabase (last I checked) doesn't include the edge functions which are really... - Source: Hacker News / almost 4 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
AWS Amplify - JavaScript library for app development using cloud services
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Back4App - Low code backend to build apps faster and scale easily.