
LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
LiveChat
Salesforce Service Cloud
Netdata
Zabbix
Datadog
Nagios
Grafana
Prometheus
NewRelic
Paessler PRTG
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Netdata collects metrics per second & presents them in low-latency dashboards. It is designed to run on all physical & virtual servers, cloud deployments, Kubernetes clusters, and edge/IoT devices, to monitor your systems, containers & applications.
Scales nicely from a single server to thousands of servers, even in complex multi/mixed/hybrid cloud environments & given enough disk space it can keep your metrics for years.
KEY FEATURES:
💥 Collects metrics from 800+ integrations OS metrics, container metrics, VMs, hardware sensors, apps metrics, OpenMetrics exporters, StatsD & logs.
💪 Real-Time, Low-Latency, High-Resolution All metrics are collected per second & are on the dashboard immediately after data collection. Netdata is fast.
😶🌫️ Unsupervised Anomaly Detection Trains multiple ML models for each metric collected & detects anomalies based on the past behavior of each metric individually.
🔥 Powerful Visualization Clear & precise visualization that allows you to quickly understand any dataset, but also to filter, slice & dice the data directly on the dashboard, without the need to learn any query language.
🔔 Out of box Alerts Hundreds of alerts out of the box to detect common issues & pitfalls, revealing issues that can easily go unnoticed. It supports several notification methods to let you know when your attention is needed.
📖 systemd Journal Logs Explorer (BETA - nightly release channel) Provides a systemd journal logs explorer, to view, filter & analyze system & apps logs by directly accessing systemd journal files on individual hosts & infrastructure-wide logs centralization servers.
😎 Low Maintenance Fully automated in every aspect: automated dashboards, out-of-the-box alerts, auto-detection & discovery of metrics, zero-touch ML, easy scalability, high availability &CI/CD friendly.
⭐ Open & Extensible Netdata is a modular platform that can be extended in all possible ways and it also integrates nicely with other monitoring solutions.
LiveAgent
NetdataLiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.
Based on our record, Netdata seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you've ever set up Netdata, you know that feeling — hundreds of real-time charts, per-second granularity, metrics you didn't even know your kernel exposed. It's a wonderful piece of software, genuinely one of the best open-source monitoring tools out there. - Source: dev.to / 5 months ago
Pros are instant HA and Migration. Cons are huge bandwidth hits. With your 4x1gbe you would be maxed out on replicating those 25 VMs. You wouldn't have anything for users. I have a test lab with 4 nodes, 22cpu 100gbram and 30tb space, using low end stuff, 12hdds. Proxmox, ceph dashboard, (the native ceph dashboard you can turn on), and a netdata.cloud account. So I watch it like a hawk and like to load test. Source: over 3 years ago
Docker-compose, not k8s. Set up a script to update the OS, pull all your containers and reboot after hours once a week or once a day. Make sure the script specifies non interactive. Set up alerting for low disk space, see https://netdata.cloud or use your own tool. - Source: Hacker News / over 4 years ago
There can be some issues if you mix and match elastic versions, wazuh versions, logstash versions. But the documentation guides you very well with matrix of what is and is not compatible. You will want a beefy VM to run it in, I started smaller than I should of, and after running a while it kind of puked on itself, certain things would randomly stop working. After giving it 32GB RAM, plenty of disk 4TB, and 8... Source: almost 5 years ago
$ brew info netdata Netdata: stable 1.29.3 (bottled) Diagnose infrastructure problems with metrics, visualizations & alarms Https://netdata.cloud/ Not installed From: https://github.com/Homebrew/homebrew-core/blob/HEAD/Formula/netdata.rb License: GPL-3.0-or-later ==> Dependencies Build: autoconf ✘, automake ✘, pkg-config ✔ Required: json-c ✘, libuv ✘, lz4 ✘, openssl@1.1 ✔ ==> Caveats To start netdata: brew... Source: almost 5 years ago
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