LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Folge is a desktop app to easily create professional visual guides and tutorials in minutes. Capture steps with every click of the mouse, to document any task you are performing or simply import your own images. Customize your screenshots: add shapes, arrows, lines, and text. Hide sensitive information. Add step icons for multi-step instructions. Give each step a name and html formatted description. Export your guides in one of many formats: pdf, doc, powerpoint slides, html, markdown, plain text. Every export format has its own customization settings and options.
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LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
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Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
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Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
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As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
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Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Based on our record, Folge seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can take a look at https://folge.me - app for creating step by step guides and tutorials. Source: 12 months ago
I apologize for the shameless promo, but I have been working on an app that does exactly what you want - https://folge.me/ . It is a desktop app for creating instructions, step-by-step guides, and capturing workflows. A one-time price, no subscriptions, and a fully offline app available for both Mac and Windows. Source: about 1 year ago
For the past three years I have been working on a desktop app for creating step by step tutorials, guides, documentation, walkthroughs etc. It captures your workflows while you work and outputs it in one of 7 formats, such as pdf, doc, json, markdown and more. https://folge.me. - Source: Hacker News / over 1 year ago
Working on https://folge.me app for creating documentation and step by step guides ( basically an advanced screenshot tool with editor and many export options). One-time license, and no recurring charges, app brings in around 400-500 EUR (500-600 USD) per month. - Source: Hacker News / over 2 years ago
Working on https://folge.me - desktop app for creating step by step tutorials and guides. Unlike modern SaaS businesses I decided to charge one time price, which makes revenue very unpredictable, but usually keeping around 400-500 USD per month. - Source: Hacker News / over 2 years ago
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