Software Alternatives, Accelerators & Startups

Folge VS Zendesk

Compare Folge VS Zendesk and see what are their differences

Folge logo Folge

The fastest tool for creating step-by-step guides.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Folge Landing page
    Landing page //
    2022-09-29

Folge is a desktop app to easily create professional visual guides and tutorials in minutes. Capture steps with every click of the mouse, to document any task you are performing or simply import your own images. Customize your screenshots: add shapes, arrows, lines, and text. Hide sensitive information. Add step icons for multi-step instructions. Give each step a name and html formatted description. Export your guides in one of many formats: pdf, doc, powerpoint slides, html, markdown, plain text. Every export format has its own customization settings and options.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Folge videos

Kawaki VS Boruto Uzumaki! - Boruto: Naruto NEXT GENERATIONS Folge/Episode 1 Review

More videos:

  • Review - Borutos 'Dunkles' Erwachen! | Boruto Folge/Episode 76 Review
  • Review - VEGETAS STOLZ VS JIRENS WILLEN! - Dragonball Super Folge/Episode 122 Review

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Folge and Zendesk)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Screenshot Annotation
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Folge and Zendesk

Folge Reviews

We have no reviews of Folge yet.
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Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Folge might be a bit more popular than Zendesk. We know about 8 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Folge mentions (8)

  • Is there a platform, AI or otherwise that can help me create process documentation from a mess faster?
    You can take a look at https://folge.me - app for creating step by step guides and tutorials. Source: 12 months ago
  • Looking for some kind of technical documentation editor
    I apologize for the shameless promo, but I have been working on an app that does exactly what you want - https://folge.me/ . It is a desktop app for creating instructions, step-by-step guides, and capturing workflows. A one-time price, no subscriptions, and a fully offline app available for both Mac and Windows. Source: about 1 year ago
  • Ask HN: What have you created that deserves a second chance on HN?
    For the past three years I have been working on a desktop app for creating step by step tutorials, guides, documentation, walkthroughs etc. It captures your workflows while you work and outputs it in one of 7 formats, such as pdf, doc, json, markdown and more. https://folge.me. - Source: Hacker News / over 1 year ago
  • Ask HN: Anyone making a living building desktop applications?
    Working on https://folge.me app for creating documentation and step by step guides ( basically an advanced screenshot tool with editor and many export options). One-time license, and no recurring charges, app brings in around 400-500 EUR (500-600 USD) per month. - Source: Hacker News / over 2 years ago
  • Ask HN: Those making $500/month on side projects in 2022 – Show and tell
    Working on https://folge.me - desktop app for creating step by step tutorials and guides. Unlike modern SaaS businesses I decided to charge one time price, which makes revenue very unpredictable, but usually keeping around 400-500 USD per month. - Source: Hacker News / over 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Folge and Zendesk, you can also consider the following products

ScribeHow - Create step-by-step user guides, with a simple click

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fluency - Speak your business, Fluently. Automate SOP, internal guides, and compliance documentation. Centralise your processes, and gain valuable insights into the processes that make up your business.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Pages by Scribe - Scribe automatically creates step-by-step process guides.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!