LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Fluency is the process excellence platform that makes automation accessible to everyone in a business - starting with documentation.
Simply open up the Fluency app, hit record and perform the process how you normally would.
This can be any computer based process. Whether it's reconciling a payment in Zero, adding a user in Hubspot, or more complex processes specific to your business - Fluency will intelligently generate step by step documentation in seconds.
No more tediously pasting screenshots and manually writing descriptions - Fluency understands the context of your process, and with the power of Fluency's AI model, your documentation will require minimal editing.
If you need to make edits, easily do so with Fluency's in-built editing features, and go ahead and save your document in Fluency's secure process vault, powered by AWS. Or, export your document to wherever it needs to be.
Get started today with a 7 day free trial, or contact our team to discuss our Enterprise plans.
LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
I was part of Fluency’s beta program as an early user on a free trial. Now that Fluency have launched, I’m definitely going to stay using the software as it’s a massive timesaver. Definitely recommend as a tool for onboarding and training
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