LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
LiveChat
Azimutt
DrawSQL
TablePlus
DBDiagram.io
ChartDB
Supabase
Prisma
MySQL Workbench
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
If you are looking to explore and understand your database (relational or document), Azimutt is the tool you need. It's the first entity relationship diagram built to handle big database schema (up to 1000 tables) with dedicated features: search, find path and even schema analysis to keep it consistent.
LiveAgent AzimuttLiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
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LiveAgent's answer
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
Azimutt's answer:
It's the only ERD able to handle databases with many tables (>1000) nicely thanks to unique features:
It's also very unique in the sense it's made to explore and understand real world databases, from development to production with larges features:
Thousands of developers already love it, give it a try, we have several samples you can try right away!
LiveAgent's answer
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
Azimutt's answer:
Azimutt is the all-in-one app to explore real world databases. If you look for very specialized features some competitors may be more suited, but if you want a versatile app to explore and understand your database, we believe no competitor come close to us.
LiveAgent's answer
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
Azimutt's answer:
Azimutt is mainly targeted at developers working with databases, allowing them to easily explore and understand them by either importing the schema or connecting to a live instance.
As it's quite easy to use, we have seen other profile such as product owners, engineering managers and even CFOs using it to better understand the product they build or extract meaningful data on their own ^^
LiveAgent's answer
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
Azimutt's answer:
Early 2021 I joined Doctolib, a health startup very successful in France, and discovered their big Ruby on Rails monolith backed by a large PostgreSQL database with more than 700 business tables (more then 1300 in total). As an architect I worked with several teams and needed to understand their models but neither Ruby, Rails or the structure.sql were very helpful for such a big app. So I looked for a tool but they all failed with such a large database, so after a few month and tens of tools tested, I decided to build my own: Azimutt. Now it has evolved a lot and we are still very active to enable new usages every months. I believe it's a solid product and quite unique ❤️
LiveAgent's answer
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
Azimutt's answer:
From development languages, Azimutt is built with Elm/TypeScript for the frontend, Elixir/Phoenix for the backend and PostgreSQL/S3 as storage.
LiveAgent's answer
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Azimutt's answer:
Azimutt is used at Doctolib (3000 people company) and some other french scale ups I can't disclose yet.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.
Based on our record, Azimutt seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Not mine but someone showed me this : https://azimutt.app/. - Source: Hacker News / almost 2 years ago
I just want to get a basic overview quickly. An old colleague of mine created an interactive web app that does this. We use it internally and I find it super useful. Supports SQLite, among others: https://azimutt.app/. - Source: Hacker News / over 2 years ago
Hello Dev.to community, I'm Sam, a proud part of a dedicated trio that built Azimutt.app. - Source: dev.to / over 3 years ago
A couple of options here: - From a database. Generate ERD by connecting to your database directly. I've used this as a quick way to generate a diagram from my local or even QA DB (not prod DB for obvious security reasons). - From a schema dump file. Take a pg dump and then generate an ERD from the dump file. There are ERD tools like dbdaddy.dev and azimutt.app that support these options. Source: over 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
DrawSQL - Easy database diagrams. Create, visualize and collaborate on your database entity relationship diagrams.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
TablePlus - Easily edit database data and structure
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
DBDiagram.io - Free database diagrams designer for analysts & developers 🛠