LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
LiveChat
Apache Thrift
Docker Hub
Apache ZooKeeper
Eureka
Avro
SkyDNS
gRPC
runc
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
LiveAgent Apache ThriftLiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.
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LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
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LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
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Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
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Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
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As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
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Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโa must-have for scaling tech-driven businesses.
Based on our record, Apache Thrift seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I once read a paper about Apache/Meta Thrift [1,2]. It allows you to define data types/interfaces in a definition file and generate code for many programming languages. It was specifically designed for RPCs and microservices. [1]: https://thrift.apache.org/. - Source: Hacker News / almost 2 years ago
While gRPC and Apache Thrift have served the microservice architecture well, CloudWeGo's advanced features and performance metrics set it apart as a promising open source solution for the future. - Source: dev.to / over 2 years ago
Services in general communicate via Thrift (and in some cases HTTP). Source: over 3 years ago
Protocol Buffers is the most popular one, but there are many others such as Apache Thrift and my own Typical. Source: over 3 years ago
RPC is not strictly OO, but you can think of RPC calls like method calls. In general it will reflect your interface design and doesn't have to be top-down, although a good project usually will look that way. A good contrast to REST where you use POST/PUT/GET/DELETE pattern on resources where as a procedure call could be a lot more flexible and potentially lighter weight. Think of it like defining methods in code... Source: over 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Docker Hub - Docker Hub is a cloud-based registry service
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Apache ZooKeeper - Apache ZooKeeper is an effort to develop and maintain an open-source server which enables highly reliable distributed coordination.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Eureka - Eureka is a contact center and enterprise performance through speech analytics that immediately reveals insights from automated analysis of communications including calls, chat, email, texts, social media, surveys and more.