Hey Folks,
So after endless efforts from our team for months, we have finally launched our new and revamped Live Chat! 😀
This new update of our software now helps you engage your website/social audience easily and pragmatically. We mentioned in the description that this tool is all about enhancing your support, and we mean it.
We decided to bring you features that will make you fall in love with the whole chatbot + live chat experience. 🙆♀️
How, you ask? 🤔
The revamp includes some exciting features like saved replies, visitor status, agent/team routing, enriched visitor information, labels, notes, and many more.
Data and functionality are locked on one interface, making it a “no navigation required platform” to engage with any visitor at any time. Having a bot in the absence of your team is an added benefit. 💁♂️
We have always been a big fan of the Product Hunt community, and we would want nothing more than to have some community feedback on making it better.
Give it a try, and let us know your experience. 😊
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Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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