Hey Folks,
So after endless efforts from our team for months, we have finally launched our new and revamped Live Chat! π
This new update of our software now helps you engage your website/social audience easily and pragmatically. We mentioned in the description that this tool is all about enhancing your support, and we mean it.
We decided to bring you features that will make you fall in love with the whole chatbot + live chat experience. πββοΈ
How, you ask? π€
The revamp includes some exciting features like saved replies, visitor status, agent/team routing, enriched visitor information, labels, notes, and many more.
Data and functionality are locked on one interface, making it a βno navigation required platformβ to engage with any visitor at any time. Having a bot in the absence of your team is an added benefit. πββοΈ
We have always been a big fan of the Product Hunt community, and we would want nothing more than to have some community feedback on making it better.
Give it a try, and let us know your experience. π
Instant Engagement
Live Chat by WotNot allows for real-time customer engagement, providing immediate responses to user inquiries, which can lead to higher customer satisfaction and quicker issue resolution.
Customization
The platform provides options for customization, allowing businesses to tailor the chat widget and messages to align with their brand identity and specific customer interaction needs.
Integration Capabilities
WotNot offers integration with various CRM and messaging platforms, enabling seamless workflows and better data management across different business tools.
Cost Efficiency
Implementing a live chat option can be more cost-effective than maintaining a full-scale contact center, as it requires less infrastructure and can be managed with fewer agents.
Automated Handling
The tool supports automated bot interactions, which help handle common inquiries and free up human agents for more complex issues.
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