Hey Folks,
So after endless efforts from our team for months, we have finally launched our new and revamped Live Chat! 😀
This new update of our software now helps you engage your website/social audience easily and pragmatically. We mentioned in the description that this tool is all about enhancing your support, and we mean it.
We decided to bring you features that will make you fall in love with the whole chatbot + live chat experience. 🙆♀️
How, you ask? 🤔
The revamp includes some exciting features like saved replies, visitor status, agent/team routing, enriched visitor information, labels, notes, and many more.
Data and functionality are locked on one interface, making it a “no navigation required platform” to engage with any visitor at any time. Having a bot in the absence of your team is an added benefit. 💁♂️
We have always been a big fan of the Product Hunt community, and we would want nothing more than to have some community feedback on making it better.
Give it a try, and let us know your experience. 😊
SupportYourApp is a Support-as-a-Service company that provides secure technical and customer support for growing startups and tech companies around the globe.
Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service.
We offer: 12 years of experience
1200 professionals on a team 250+ clients from over 30 countries 55 operational languages PCI/DSS L1 Service Provider ISO/IEC 27001:2013 certification GDPR-, CCPA-, and HIPAA-compliance Amazing team connectivity and responses within 24 h Refined processes of onboarding, integration and communication Customer-obsessed consultants with exceptional language skills
Our services include, but are not limited to: Customer support (Front desk, Tier 1) Technical support (Tier 1-3) Call center services Back-office (data entry, content moderation & enrichment) Data annotation Staff augmentation (web & software developers, UX/UI designers, QA)
Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually.
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