Software Alternatives, Accelerators & Startups

Linode VS Zendesk

Compare Linode VS Zendesk and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Linode logo Linode

We make it simple to develop, deploy, and scale cloud infrastructure at the best price-to-performance ratio in the market.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Linode Landing page
    Landing page //
    2023-06-06

See if Linode works for you with $100 in credit

Linode accelerates innovation by making cloud computing simple, accessible, and affordable to all. Founded in 2003, Linode helped pioneer the cloud computing industry and is today the largest independent open cloud provider in the world. Headquartered in Philadelphia's Old City, the company empowers more than a million developers, startups, and businesses across its global network of 11 data centers.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Linode

Website
linode.com
$ Details
paid Free Trial $5.0 / Monthly (1 Core, 1GB, 25GB SSD, 1TB of Outbound Transfer)
Platforms
Cloud
Release Date
2003 January

Linode features and specs

  • Easy to Set-up and use
    Create a Linode VPS in less than a minute
  • Clean UI
    Easy to navigate and use Cloud Manager
  • Customer Service
    No-tiered, 100% free technical support to all customers
  • Free Trial
    7 day, money back guarantee
  • Headquarters
    Philadelphia, PA
  • Global Cloud
    11 data centers around the world

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of Linode

Overall verdict

  • Linode is generally a good choice for those seeking reliable and scalable cloud hosting services. It is especially favorable for developers and small to medium-sized businesses looking for solid performance and customer support. However, like any service, individual experiences may vary based on specific needs and expectations.

Why this product is good

  • Linode is considered good by many users due to its competitive pricing, high-performance SSD servers, and a wide range of available Linux distributions. The platform offers a user-friendly interface and comprehensive documentation, making it accessible for both beginners and experienced developers. Linode also provides robust customer support and a variety of cloud services and tools suitable for different development and hosting needs.

Recommended for

  • Developers looking for customizable cloud environments
  • Small to medium-sized businesses seeking affordable hosting solutions
  • Users needing high-performance virtual machines
  • Anyone who prefers a wide selection of Linux distributions
  • Organizations that value strong technical support and comprehensive documentation

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

Linode videos

Linode Review : Speed, Pricing & First Hand Experience!

More videos:

  • Tutorial - How to Create your Very Own Linux Cloud Instance on Linode
  • Review - Amazon-AWS or Google-GCP vs regular VPS (Linode, Digital Ocean, VULTR) for your WordPress web server
  • Review - Linode - The Fastest Cloud Computing Provider
  • Review - Linode Getting Started Guide | Linode Cloud Manager Walkthrough
  • Review - Is Amazon Web Services Really Worth It? | AWS, GCP, Azure, Vultr, Digital Ocean, & Linode Compared
  • Review - LINODE ! DON'T USE LINODE Before Watch THIS VIDEO! Web Hosting Review
  • Review - Linode, Explained

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Linode and Zendesk)
Cloud Computing
100 100%
0% 0
Customer Support
0 0%
100% 100
VPS
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Linode and Zendesk

Linode Reviews

8 Best Free VPS Trials In 2024 [No Credit Card Required]
Linode provides a 60 day free VPS trial with a $100 Credit. You can use this credit for all features whatever you want. But make sure that you have to pay extra charges if you exceed your limit.
10+ Best Free 60 Day Trial Web Hosting [No Credit Card Required]
Linode also provides free website migration for some specific period of time. Technically Linode is best about technical specifications. If you are techy then we recommend you to read technical specifications on the Linodes website.
Top 50 Cheapest Cloud Services Providers | Affordable Cloud Hosting
Our infrastructure-as-a-service platform is supported by our Next Generation Network, advanced APIs, comprehensive services, and a vast library of educational resources and is deployed across 11 global markets from our data centers around the world. Linode’s products, services, and people make it easier and more cost-effective for developers and businesses to build, deploy,...
Best Vultr Alternatives and Competitor Cloud Services of 2022
Do you prefer to have a command line or terminal access to your virtual machine? If so, Linode would be an excellent option for you. Their plans are also similar to Vultr with the almost same configuration. Linode offers a simple CLI feature to manage your cloud instance using shell commands.
Top 10+ Alternatives to DigitalOcean
24/7/365 Customer Support — Linode owns a highly trained customer support team to facilitate the customers. Customers can contact anytime to get the help and support of well-trained staff at Linode. Linode believes in success through customer satisfaction. That is why it provides free support 24/7 without any delay in response.

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Linode should be more popular than Zendesk. It has been mentiond 24 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Linode mentions (24)

  • What is the cheapest VPS Hosting?
    I have an 11 GB VPS with Windows on it, and it’s running perfectly. I 100% recommend this hosting, because of it’s pricing and support. I give $8.25 a month for an 11 GB VPS. Which would cost up to $55 a month on popular hosting providers like, Linode, Vultr, and Digital Ocean. Source: about 3 years ago
  • question for any linode users
    Anyone that hosts a server using the cloud provider linode.com Do you encounter any limits regarding the CPU speed? Source: about 3 years ago
  • Linux OS
    One of my best recommendations is to spin up a linux server in the cloud, you can do it for free for a few months from linode.com for example. Setting up an online server for a game you like playing can also be a rewarding learning experience for networking and Linux in general. Source: about 3 years ago
  • A2, Krystal, 20i, Brixly or Mechanicsweb. Best one for resellers?
    Then you can buy a VPS from linode.com, katapult.io, contabo.com or hetzner.cloud, I'd recommend a 4gb VPS, and in order to run, it has to be over 2gb. For the OS, choose AlmaLinux or a supported version of CentOS. Source: about 3 years ago
  • An 'unlimited' web host has been deleting my files without any notice or warning..
    Use VPS, don't use shared web hosting when you generate content as it tends to use lots of resources like RAM, CPU %, and storage. I'd recommend hetzner.com, contabo.com, or linode.com. Source: about 3 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing Linode and Zendesk, you can also consider the following products

DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Amazon AWS - Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Vultr - VULTR Global Cloud Hosting - Brilliantly Fast SSD VPS Cloud Servers. 100% KVM Virtualization

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!