Software Alternatives, Accelerators & Startups

Amazon AWS VS Zendesk

Compare Amazon AWS VS Zendesk and see what are their differences

Amazon AWS logo Amazon AWS

Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Amazon AWS Landing page
    Landing page //
    2022-01-29
  • Zendesk Landing page
    Landing page //
    2024-05-06

Amazon AWS videos

Amazon Web Services vs Google Cloud Platform - AWS vs GCP | Difference Between GCP and AWS

More videos:

  • Review - Are AWS Certifications worth it?
  • Review - AWS Certified Solutions Architect Associate Certification Will Get You Paid!

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Amazon AWS and Zendesk)
Cloud Computing
100 100%
0% 0
Customer Support
0 0%
100% 100
Cloud Infrastructure
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon AWS and Zendesk

Amazon AWS Reviews

  1. The best cloud platform out there

    You could say a lot of things about AWS, but among the cloud platforms (and I've used quite a few) AWS takes the cake. It is logically structured, you can get through its documentation relatively easily, you have a great variety of tools and services to choose from [from AWS itself and from third-party developers in their marketplace]. There is a learning curve, there is quite a lot of it, but it is still way easier than some other platforms. I've used and abused AWS and EC2 specifically and for me it is the best.

    👍 Pros:    Great documentation|Website structure visualization|You have control over everything|Flexibility
    👎 Cons:    Learning curve|A lot of dashboards for different things

Top 15 MuleSoft Competitors and Alternatives
API Gateway private endpoints allow AWS customers to use API endpoints inside their VPC. They can leverage Route 53 resolver endpoints and hybrid connectivity to access APIs and integrated backend services from on-premises clients.
Best Dedicated Server Providers in India: A Comparative Analysis
Dedicated hosts on Amazon EC2 are physical servers that are completely dedicated to meeting corporate compliance standards. With AWS, you can create EC2 instances on a dedicated server. The flexibility offered by Amazon EC2 is definitely one of its biggest advantages, along with high scalability. Apart from that, it isn’t much better than dedicated servers.
Source: moralstory.org
Best Dedicated Server Providers for E-commerce Businesses in India
The dedicated server options from Amazon Web Services (AWS), a well-known brand in the tech industry, are equally excellent. AWS’s elastic infrastructure can smoothly adjust to your demands whether your e-commerce business encounters variable traffic or you expect quick development. AWS guarantees that the speed and performance of your website will always be unmatched thanks...
The Best Dedicated Server Operating System for UK-Based Business
Cloud computing behemoth AWS is renowned for its extensive infrastructure and scalability choices. You can make use of AWS’s numerous data centers, which are positioned strategically to offer low-latency services all across the UK.
Source: featurestic.com
The Best Dedicated Servers for Enterprise Businesses in India: Scalable and Reliable
The extensive selection of cloud-based solutions offered by AWS is one of its main advantages. AWS provides a wide range of cloud services, including computing power, storage choices, databases, machine learning, analytics tools, and dedicated servers. This adaptability enables businesses to create scalable, flexible, and affordable solutions customized to their needs.
Source: india07.in

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Amazon AWS seems to be a lot more popular than Zendesk. While we know about 367 links to Amazon AWS, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon AWS mentions (367)

  • Best Hosting Options for Developers in 2024
    Amazon Web Services is a leading cloud platform offering a vast array of services, from compute and storage to machine learning and IoT. AWS is known for its scalability, handling anything from small projects to enterprise-level applications. - Source: dev.to / 6 days ago
  • Deploy a Static React Site Using AWS S3 and CloudFront
    In this tutorial, I will walk you through building a quick static site by doing a static build using ReactJS & create-react-app, then show you how to deploy that static site on AWS using S3 buckets as well as how to cache it & add SSL certificates with CloudFront CDN & Certificate Manager. - Source: dev.to / 6 days ago
  • Optimizing Costs in DevOps: Migrating a Kubernetes App from Amazon to Digital Ocean
    AWS, as one of the leading cloud service providers, offered us a comprehensive suite of services such as AWS EKS, AWS RDS, and others, as well as a wide range of managed services, including databases, storage solutions, and machine learning capabilities, providing us with the flexibility and agility to host our complex platform. - Source: dev.to / 9 days ago
  • A Brief History Of Serverless
    In 2006, Amazon launched EC2 and S3 which was the foundation of the first major cloud platform, AWS. Amazon decided to essentially provide their users with storage and virtual machines to operate. They had excess servers in their datacenters and saw this as an opportunity to make some extra money. - Source: dev.to / 18 days ago
  • Day 1: Introduction to AWS
    To start using AWS, you need to create an AWS account. You can sign up for an AWS account at https://aws.amazon.com/. Once you have an account, you can access the AWS Management Console, which is a web-based interface for managing AWS services. - Source: dev.to / 20 days ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Amazon AWS and Zendesk, you can also consider the following products

DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft Azure - Windows Azure and SQL Azure enable you to build, host and scale applications in Microsoft datacenters.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Linode - We make it simple to develop, deploy, and scale cloud infrastructure at the best price-to-performance ratio in the market.Sign up to Linode through SaaSHub and get a $100 in credit!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!