Software Alternatives & Startups
Register | Login

Keeping VS ThinkCool

Compare Keeping VS ThinkCool and see what are their differences

Keeping

Turns Google Workspace Into Your Team’s Help Desk

Keeping Keeping Thumbnail
Rating
0 reviews
Pricing
Paid Free trial
Alternatives Is it good?
ThinkCool

Make better decisions

ThinkCool Landing page
Rating
0 reviews
Alternatives Is it good?
SysAid
SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI sponsored

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
87 vs 34

Base details

Website, pricing, platforms and company facts side by side.

Keeping
ThinkCool
Website keeping.com thinkcool.app
Pricing
Paid Free trial Official pricing
—
Company Startup from the United States · 1 - 9 employees · 2020 —
Listed in
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8
Project Management Games Web App Productivity +1

About Keeping and ThinkCool

In their own words, as submitted to SaaSHub.

Keeping
ThinkCool

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

No description of ThinkCool yet.

Features and specs

What each product offers, as listed by its team.

Keeping 6 features
ThinkCool 5 features
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice
  • User-Friendly Interface
    ThinkCool has a clean and intuitive design, making it easy for users to navigate and utilize its features effectively.
  • Comprehensive Features
    The app offers a wide range of tools and functionalities that cater to various productivity needs, including task management, note-taking, and scheduling.
  • Cross-Platform Compatibility
    ThinkCool is available on multiple platforms, allowing users to synchronize their data across devices seamlessly.
  • Robust Collaboration Tools
    The app includes features that support team collaboration, such as shared project boards and real-time updates.
  • Customization Options
    Users can personalize their experience with ThinkCool by using customizable templates and settings to suit their workflow.

Possible disadvantages

  • Subscription Pricing
    The premium features of ThinkCool require a subscription fee, which might not be affordable for all users.
  • Learning Curve
    New users may need some time to learn how to fully utilize all the features offered by the app.
  • Performance Issues
    Some users have reported occasional lag and performance issues, especially when handling large volumes of data.
  • Limited Offline Access
    Certain features and functionalities of ThinkCool require an internet connection, limiting its use in offline environments.
  • Integration Limitations
    Although ThinkCool offers several integrations, there might be limitations when connecting to certain third-party applications not supported by the app.

Videos

Walkthroughs and reviews on video.

Keeping 2 videos + Add
ThinkCool 0 videos + Add

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • Review - I hate it, I'm keeping it. SMSL PL200T CD transport review.

No ThinkCool videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keeping
ThinkCool
100% 100%
Customer Support
0% 0%
58% 58%
Productivity
42% 42%
100% 100%
Help Desk
0% 0%
0% 0%
Web App
100% 100%

Questions & Answers

As answered by people managing Keeping and ThinkCool.

How would you describe the primary audience of your product?

Keeping's answer

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Keeping and ThinkCool. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keeping no reviews yet
ThinkCool no reviews yet

We have no reviews of ThinkCool yet. Be the first one to post

Alternatives to Keeping and ThinkCool

When comparing Keeping and ThinkCool, you can also consider the following products.

Loading...