Keeping VS SuperOps

Compare Keeping VS SuperOps and see what are their differences

Rating: 0 reviews
Pricing: Paid Free trial

Alternatives Is it good?

Rating: 0 reviews

Alternatives Is it good?

InboxAgent

InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox. sponsored

Which is more popular?

Based on our record, SuperOps seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions: 0 vs 2
Customer Support popularity: 100% vs 0%
alternatives listed: 87 vs 56

Base details

Website, pricing, platforms and company facts side by side.

	Keeping	SuperOps
Website	keeping.com	superops.com
Pricing	Paid Free trial Official pricing	Official pricing
Company	Startup from the United States · 1 - 9 employees · 2020	—
Listed in	Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8	IT Asset Management PSA MSP Automation Contract Management Help Desk +3

About Keeping and SuperOps

In their own words, as submitted to SaaSHub.

Keeping

SuperOps

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Features and specs

What each product offers, as listed by its team.

Keeping 6 features

SuperOps 5 features

Shared Inbox
Collaborate on your shared inbox from Gmail
Automated Workflows
Tag, assign, and process email automatically
Lives in Gmail
No extra tabs or apps to learn
Unlimited Mailboxes
Add as many shared mailboxes as you like for free
Powerful Analytics
Track first response time, volume, and measure your team
Collision Detection
Never answer the same email twice

User-Friendly Interface
SuperOps offers an intuitive and easy-to-navigate interface that can be accessed with minimal training, making it user-friendly for IT and service management teams.
Comprehensive ITSM Tools
This platform provides an extensive set of IT Service Management (ITSM) tools, allowing businesses to efficiently handle IT operations and workflows in one unified environment.
Automation Capabilities
SuperOps includes automation features that simplify repetitive tasks, thereby saving time and reducing the potential for human errors in processes.
Integration Options
The platform offers seamless integration with various third-party tools and services, enhancing its functionality and allowing users to have a more cohesive IT ecosystem.
Scalability
SuperOps can scale according to the size of the business, providing flexibility for growth and adjusting resources as necessary.

Videos

Walkthroughs and reviews on video.

Keeping 2 videos + Add

SuperOps 5 videos + Add

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Keeping

SuperOps

100% 100%

Customer Support

0% 0%

MSP

100% 100%

64% 64%

Help Desk

36% 36%

0% 0%

IT Asset Management

100% 100%

Questions & Answers

As answered by people managing Keeping and SuperOps.

How would you describe the primary audience of your product?

Keeping's answer

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Keeping and SuperOps. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keeping no reviews yet

SuperOps no reviews yet

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
www.helpscout.com · Mar 2024

Are you a fan of Gmail? Or would you prefer to not have to log into a dedicated tool to answer support requests? If it’s the latter, then Keeping might be for you. Keeping works by turning Gmail into a fully featured...

We have no reviews of SuperOps yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Keeping 0 mentions

SuperOps 2 mentions

Tracking Keeping since Mar 2021.

RMM
Chris from SuperOps.ai here. I would definitely suggest you to have a look at SuperOPs PSA&RMM platform as you are looking an affordable and modern solution to kick start your business. We do also have special offers for the start up. So... Source: over 4 years ago
Looking for something to pair with Connectwise Control (Screen connect)
Bluetrait.io might be something to look into (Free for the first 50 endpoints as well). I had it set up for Screen Connect integration as an initial agent task after first install. superops.ai also has Screen Connect integration. Source: over 4 years ago

Alternatives to Keeping and SuperOps

When comparing Keeping and SuperOps, you can also consider the following products.

HelpScout
Help Scout is a simple, straightforward way to provide excellent support

Compare HelpScout to Keeping or SuperOps:

HelpScout vs Keeping HelpScout vs SuperOps
Atera
Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Compare Atera to Keeping or SuperOps:

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Hiver
The modern AI customer service platform

Compare Hiver to Keeping or SuperOps:

Hiver vs Keeping Hiver vs SuperOps
NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Compare NinjaOne to Keeping or SuperOps:

NinjaOne vs Keeping NinjaOne vs SuperOps
Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Compare Freshdesk to Keeping or SuperOps:

Freshdesk vs Keeping Freshdesk vs SuperOps
ConnectWise Automate
Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

Compare ConnectWise Automate to Keeping or SuperOps:

ConnectWise Automate vs Keeping ConnectWise Automate vs SuperOps