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Keeping VS Smallstep SSH

Compare Keeping VS Smallstep SSH and see what are their differences

Keeping

Turns Google Workspace Into Your Team’s Help Desk

Rating
0 reviews
Pricing
Paid Free trial
Alternatives Is it good?
Smallstep SSH

Single Sign-on SSH

Rating
0 reviews
Alternatives Is it good?
SIPNEX
Carrier-grade call tracking with dynamic number insertion, per-campaign tracking numbers, real-time CDRs, and A-level STIR/SHAKEN attestation. Know which campaigns drive calls. sponsored

Which is more popular?

Based on our record, Smallstep SSH seems to be more popular. It has been mentioned 1 time since March 2021.

social mentions
0 vs 1
Customer Support popularity
100% vs 0%
alternatives listed
89 vs 30

Base details

Website, pricing, platforms and company facts side by side.

Keeping
Smallstep SSH
Website keeping.com smallstep.com
Pricing
Paid Free trial Official pricing
—
Company Startup from the United States · 1 - 9 employees · 2020 —
Listed in
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8
Productivity SaaS Project Management Identity And Access Management +1

About Keeping and Smallstep SSH

In their own words, as submitted to SaaSHub.

Keeping
Smallstep SSH

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

No description of Smallstep SSH yet.

Features and specs

What each product offers, as listed by its team.

Keeping 6 features
Smallstep SSH 5 features
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice
  • Enhanced Security
    Smallstep SSH enables strong authentication practices by integrating with identity providers, reducing the chances of compromised passwords and ensuring secure connections.
  • Centralized Access Management
    The platform centralizes user access management, allowing admins to easily manage and revoke user access across multiple servers and services from a single point of control.
  • Ease of Integration
    Smallstep SSH integrates seamlessly with existing infrastructure and identity providers like Okta and Google Workspace, simplifying the onboarding process for enterprises.
  • Improved Compliance
    With detailed logging and custom policies, Smallstep SSH helps organizations meet various compliance requirements by offering traceability and accountability for user actions.
  • Scalability
    Designed with scalability in mind, Smallstep SSH can efficiently handle growing organizational needs without sacrificing performance or security.

Possible disadvantages

  • Complexity of Setup
    For organizations unfamiliar with identity provider integrations or certificate-based authentication, the initial setup can be complex and may require specialized knowledge.
  • Dependence on External Identity Providers
    Reliance on external identity providers for authentication means that downtime or disruptions with these services can impact Smallstep SSH functionality.
  • Limited Offline Access
    Because the solution is designed to work with identity providers, offline mode functionality is limited, which might be a concern for systems that require constant availability.
  • Cost Considerations
    For small organizations or startups, the cost of implementing and maintaining an enterprise-level authentication system like Smallstep SSH might be prohibitive.
  • Learning Curve
    There is a learning curve associated with transitioning from traditional SSH management to Smallstep SSH's certificate-based approach, which might necessitate training for IT staff.

Videos

Walkthroughs and reviews on video.

Keeping 2 videos + Add
Smallstep SSH 0 videos + Add

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • - I hate it, I'm keeping it. SMSL PL200T CD transport review.

No Smallstep SSH videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keeping
Smallstep SSH
100% 100%
Customer Support
0% 0%
0% 0%
SaaS
100% 100%
100% 100%
Help Desk
0% 0%
52% 52%
Productivity
48% 48%

Questions & Answers

As answered by people managing Keeping and Smallstep SSH.

How would you describe the primary audience of your product?

Keeping's answer

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Keeping and Smallstep SSH. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keeping no reviews yet
Smallstep SSH no reviews yet

We have no reviews of Smallstep SSH yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Keeping 0 mentions
Smallstep SSH 1 mention

Tracking Keeping since Mar 2021.

  • SSH With SSO
    Through a combination of the properties that are in an SSH certificate and configuration on the hosts, you'll be able to realize RBAC. If you're using the open source step-ca, this will require you to configure things yourself on the... Source: over 3 years ago

Alternatives to Keeping and Smallstep SSH

When comparing Keeping and Smallstep SSH, you can also consider the following products.

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