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Keeping VS SideWorks.app

Compare Keeping VS SideWorks.app and see what are their differences

Keeping

Turns Google Workspace Into Your Team’s Help Desk

Rating
0 reviews
Pricing
Paid Free trial
Promote on VibeVoted
Alternatives Is it good?
SideWorks.app

Save reusable email responses, find them by title, and insert them directly into Gmail. Sync your saved replies across computers after signing in.

Rating
0 reviews
Pricing
Free
Promote on VibeVoted
Alternatives Is it good?
EcholoN
EcholoN is an Enterprise Application Framework and configurable software platform for ESM, ITSM, Service Desk, CMDB, Customer Service, Field Service Management and custom digital business processes. sponsored

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
89 vs 9

Base details

Website, pricing, platforms and company facts side by side.

Keeping
SideWorks.app
Website keeping.com sideworks.app
Pricing
Paid Free trial Official pricing
Free
Platforms —
Google Chrome GMail Web Android iOS +2
Company Startup from the United States · 1 - 9 employees · 2020 Startup from Cyprus · 1 - 9 employees · 2026
Listed in
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8
Email Productivity Email Productivity

About Keeping and SideWorks.app

In their own words, as submitted to SaaSHub.

Keeping
SideWorks.app

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

Email Templates for Gmail™ by SideWorks is a focused template manager for recurring Gmail replies. Create and edit reusable plain-text responses, search the library by title, reorder templates, and insert one directly into a new message or reply at the current cursor position. After sign-in, the...

Read more about SideWorks.app

Features and specs

What each product offers, as listed by its team.

Keeping 6 features
SideWorks.app 7 features
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice
  • Searchable template library
    Create reusable plain-text replies and find the right template quickly by its title.
  • Insert at the cursor
    Insert a saved response directly into a new Gmail message or reply at the current cursor position.
  • Manual template ordering
    Reorder the library so frequently used replies stay easy to reach.
  • Cross-computer sync
    After sign-in, keep the same template library synchronized across browsers and computers.
  • Offline-friendly workflow
    Keep using locally available templates during temporary connection problems and synchronize changes when the connection returns.
  • Import and export
    Back up or transfer the full template library; importing adds templates without replacing existing ones.
  • Mobile Gmail add-on
    Use the same template library in the Gmail app on Android and iOS through the separately installed Gmail add-on.

Videos

Walkthroughs and reviews on video.

Keeping 2 videos + Add
SideWorks.app 1 video + Add

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • - I hate it, I'm keeping it. SMSL PL200T CD transport review.

SideWorks Templates for Gmail

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keeping
SideWorks.app
100% 100%
Customer Support
0% 0%
71% 71%
Productivity
29% 29%
100% 100%
Help Desk
0% 0%
0% 0%
Email
100% 100%

Questions & Answers

As answered by people managing Keeping and SideWorks.app.

How would you describe the primary audience of your product?

Keeping's answer

Small and medium sized businesses

SideWorks.app's answer:

SideWorks.app is designed for small-business owners, freelancers, consultants, customer support professionals, sales professionals, entrepreneurs, and anyone who handles repetitive communication in Gmail. It is especially useful for recurring support answers, client inquiries, follow-ups, FAQs, and meeting confirmations.

Which are the primary technologies used for building your product?

Keeping's answer

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

SideWorks.app's answer:

Email Templates for Gmail™ uses JavaScript, HTML, and CSS in a Chrome Manifest V3 extension, plus Google Apps Script and CardService for the Gmail Add-on. Its shared synchronization backend runs on Node.js in Google Cloud Run, with Cloud Firestore for data storage and Firebase Authentication with Google Sign-In for Chrome users.

What's the story behind your product?

Keeping's answer

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

SideWorks.app's answer:

I built Email Templates for Gmail™ after repeatedly answering the same support questions for apps I publish on Google and Apple platforms. Gmail's built-in templates became difficult to maintain as the library grew: editing was awkward and fast search was missing. Other tools were either local-only, geared toward decorative or marketing emails, or did not offer a practical path to mobile Gmail. SideWorks focuses on speed and utility: straightforward editing, fast search, synchronization across devices, and very little visual clutter. I use it myself for this workflow.

What makes your product unique?

SideWorks.app's answer:

SideWorks.app keeps the workflow deliberately focused on reusable plain-text replies inside Gmail. Users can search templates by title, arrange the library in their preferred order, and insert a response at the current cursor position. After sign-in, the library synchronizes across computers, remains usable through temporary connection problems, and can be backed up or transferred with import and export. Every email stays under the user's control: SideWorks does not send messages automatically.

Why should a person choose your product over its competitors?

SideWorks.app's answer:

Choose SideWorks.app if you want a focused Gmail template manager rather than a bulk-email or automatic-sending tool. It keeps recurring replies organized and searchable, inserts them directly where you are writing, synchronizes the library across computers after sign-in, and includes import and export for backup or transfer. You can personalize every inserted template and send the message yourself.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keeping no reviews yet
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