Software Alternatives & Startups

Keeping VS Nex

Compare Keeping VS Nex and see what are their differences

Keeping

Turns Google Workspace Into Your Team’s Help Desk

Keeping Keeping Thumbnail
Rating
0 reviews
Pricing
Paid Free trial
Nex

A mobile development agency with a focus on crafting beautiful mobile apps with passionate mobile developers.

Nex Landing page
Rating
0 reviews
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
87 vs 66

Base details

Website, pricing, platforms and company facts side by side.

Keeping
Nex
Website keeping.com nexlabs.co
Pricing
Paid Free trial Official pricing
Company Startup from the United States · 1 - 9 employees · 2020
Listed in

About Keeping and Nex

In their own words, as submitted to SaaSHub.

Keeping
Nex

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

No description of Nex yet.

Features and specs

What each product offers, as listed by its team.

Keeping 6 features
Nex 4 features
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice
  • User-Friendly Interface
    Nex offers an intuitive and easy-to-navigate interface that helps users to manage their operations efficiently.
  • Comprehensive Tools
    The platform provides a wide range of tools and features that cater to different business needs, allowing for effective integration and process optimization.
  • Customer Support
    Nex provides responsive customer support services, helping users to quickly resolve any issues or questions they may have.
  • Scalability
    The solutions offered by Nex can scale with business growth, providing the necessary infrastructure needed as the business expands.

Possible disadvantages

  • Cost
    Some users may find the cost of the Nex services to be high, especially for smaller businesses with tight budgets.
  • Complexity for Beginners
    Despite being user-friendly, some of the more advanced features may pose a steep learning curve for new users not familiar with such platforms.
  • Customization Limitations
    While Nex offers comprehensive tools, some users might find the customization options limited in comparison to their business-specific needs.
  • Integration Challenges
    Integrating Nex with certain existing systems may require additional time and technical support, potentially leading to delays.

Videos

Walkthroughs and reviews on video.

Keeping 2 videos + Add
Nex 2 videos + Add

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • Review - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Nex Machina Review

More videos

  • Review - The TRUTH about Vivo NEX - Full Review!

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keeping
Nex
100% 100%
0% 0%
0% 0%
AI
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing Keeping and Nex.

How would you describe the primary audience of your product?

Keeping's answer

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Keeping and Nex. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keeping no reviews yet
Nex no reviews yet

We have no reviews of Nex yet. Be the first one to post

Alternatives to Keeping and Nex

When comparing Keeping and Nex, you can also consider the following products.