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Keeping VS Merebase

Compare Keeping VS Merebase and see what are their differences

Keeping

Turns Google Workspace Into Your Team’s Help Desk

Rating
0 reviews
Pricing
Paid Free trial
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Merebase

Merebase is a new take on serverless development.

Rating
0 reviews
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Alternatives Is it good?
InboxAgent
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox. sponsored

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
89 vs 22

Base details

Website, pricing, platforms and company facts side by side.

Keeping
Merebase
Website keeping.com merebase.com
Pricing
Paid Free trial Official pricing
—
Company Startup from the United States · 1 - 9 employees · 2020 —
Listed in
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8
Productivity Developer Tools Fintech Cloud Computing Web Development Tools +2

About Keeping and Merebase

In their own words, as submitted to SaaSHub.

Keeping
Merebase

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

No description of Merebase yet.

Features and specs

What each product offers, as listed by its team.

Keeping 6 features
Merebase 5 features
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice
  • User-Friendly Interface
    Merebase offers a clean and intuitive user interface that simplifies the process of note-taking and content creation for users of all levels.
  • Real-time Collaboration
    The platform supports real-time collaboration, allowing multiple users to work on the same document simultaneously, enhancing team productivity.
  • Cross-Platform Accessibility
    Merebase is accessible on various devices and platforms, ensuring users can access their documents anytime and anywhere.
  • Efficient Organization Tools
    It provides powerful organization tools such as tags, folders, and search functionalities, making document management seamless.
  • Secure Data Storage
    Merebase ensures secure storage of data with encryption and regular backups, protecting user information and documents.

Possible disadvantages

  • Limited Advanced Features
    While Merebase offers essential tools, it may lack some advanced features required by professional users who need more complex functionalities.
  • Subscription Cost
    The platform may require a subscription fee for premium features, which could be a barrier for budget-conscious users.
  • Internet Dependency
    Merebase requires a stable internet connection for optimal functionality, which can be a drawback in areas with limited connectivity.
  • Learning Curve for New Users
    Despite its user-friendly design, new users might still face a learning curve when adapting to the different tools and features offered.
  • Limited Export Options
    Users may find the export options restrictive if they need to transfer documents to other formats or platforms that are not supported.

Videos

Walkthroughs and reviews on video.

Keeping 2 videos + Add
Merebase 0 videos + Add

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • - I hate it, I'm keeping it. SMSL PL200T CD transport review.

No Merebase videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keeping
Merebase
100% 100%
Customer Support
0% 0%
0% 0%
Developer Tools
100% 100%
100% 100%
Help Desk
0% 0%
62% 62%
Productivity
38% 38%

Questions & Answers

As answered by people managing Keeping and Merebase.

How would you describe the primary audience of your product?

Keeping's answer

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Keeping and Merebase. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keeping no reviews yet
Merebase no reviews yet

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Alternatives to Keeping and Merebase

When comparing Keeping and Merebase, you can also consider the following products.

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