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Keeping VS Decisionize

Compare Keeping VS Decisionize and see what are their differences

Keeping

Turns Google Workspace Into Your Team’s Help Desk

Keeping Keeping Thumbnail
Rating
0 reviews
Pricing
Paid Free trial
Alternatives Is it good?
Decisionize

Simplify decision making in 3 easy steps

Decisionize Landing page
Rating
0 reviews
Alternatives Is it good?
InboxAgent
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
87 vs 43

Base details

Website, pricing, platforms and company facts side by side.

Keeping
Decisionize
Website keeping.com decisionize.com
Pricing
Paid Free trial Official pricing
—
Company Startup from the United States · 1 - 9 employees · 2020 —
Listed in
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8
Decision Support Project Management Games Business & Commerce +1

About Keeping and Decisionize

In their own words, as submitted to SaaSHub.

Keeping
Decisionize

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

No description of Decisionize yet.

Features and specs

What each product offers, as listed by its team.

Keeping 6 features
Decisionize 5 features
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice
  • User-Friendly Interface
    Decisionize provides an intuitive and easy-to-navigate interface, making it accessible for users with varying levels of technical expertise.
  • Comprehensive Analytics
    The platform offers detailed analytics and reporting tools that help users make informed decisions based on data-driven insights.
  • Customizable Dashboards
    Users can tailor dashboards to their specific needs, allowing for a personalized experience that focuses on relevant metrics and KPIs.
  • Integration Capabilities
    Decisionize can seamlessly integrate with other popular tools and platforms, ensuring a smooth workflow and data consistency across applications.
  • Scalability
    The solution is scalable, catering to both small businesses and large enterprises by offering flexible plans and features that grow with your needs.

Possible disadvantages

  • Pricing
    The cost of the platform may be prohibitive for smaller businesses or startups on tight budgets, especially if they require advanced features.
  • Learning Curve
    While the interface is user-friendly, mastering all the features and getting the most out of the platform can take time and training.
  • Limited Offline Access
    Decisionize primarily functions online, which can be a limitation for users who need to access data and insights without an internet connection.
  • Customization Complexity
    Although custom dashboards are a feature, setting them up can be complex and may require technical assistance to optimize for specific business needs.
  • Dependence on Internet Connectivity
    The platform's performance is heavily dependent on stable internet connectivity, which could be a drawback for users in areas with unreliable internet service.

Videos

Walkthroughs and reviews on video.

Keeping 2 videos + Add
Decisionize 0 videos + Add

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • Review - I hate it, I'm keeping it. SMSL PL200T CD transport review.

No Decisionize videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keeping
Decisionize
100% 100%
Customer Support
0% 0%
0% 0%
Project Management
100% 100%
100% 100%
Help Desk
0% 0%
49% 49%
Productivity
51% 51%

Questions & Answers

As answered by people managing Keeping and Decisionize.

How would you describe the primary audience of your product?

Keeping's answer

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Keeping and Decisionize. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keeping no reviews yet
Decisionize no reviews yet

We have no reviews of Decisionize yet. Be the first one to post

Alternatives to Keeping and Decisionize

When comparing Keeping and Decisionize, you can also consider the following products.

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