Keephy
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Keephy is a cloud-based Customer Feedback CRM that helps businesses capture, analyse, and act on real-time insights. Using NFC taps, QR codes, API integrations, and smart digital forms, Keephy enables customers to share instant feedback at any touchpoint โ in stores, hotels, restaurants, clinics, and more.
The platform visualises data through real-time dashboards that track CSAT, NPS, and operational performance across multiple branches. Managers can identify service gaps, recognise staff achievements, and boost customer satisfaction before issues turn into negative reviews.
Keephy also includes built-in customer loyalty tools such as vouchers, discounts, and repeat tracking; staff tipping and scheduling; and automated Google review promotion. Businesses can print QR feedback cards, promote their apps or social pages, and manage multi-location operations from one secure dashboard.
Fully GDPR-compliant and scalable for both SMEs and enterprise chains, Keephy turns raw customer feedback into measurable business growth empowering hospitality, retail, healthcare, and service brands to deliver 5-star experiences consistently.
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Keephy Coding Assignment HelpKeephy's answer
International Restaurant Bradford โ One of the UKโs most popular and long-established restaurants, using Keephy to capture real-time customer feedback and enhance guest experiences across its venues.
Multi-branch salon and hospitality partners across the UK currently using Keephy for customer satisfaction and staff performance tracking.
Keephy's answer
Keephy is the first all-in-one Customer Feedback CRM built for real-time insights using NFC, QR, API, and smart forms โ no apps required. Unlike typical survey tools, Keephy turns instant customer feedback into measurable growth through live CSAT/NPS dashboards, loyalty tools, staff performance tracking, and operational insights across every branch. Itโs built to serve businesses that want results, not just responses.
Keephy's answer
Keephy combines instant feedback collection, customer loyalty, and staff recognition in one platform features that usually require multiple tools. Itโs faster to deploy, fully GDPR-ready, and tailored for multi-location operations such as restaurants, hotels, and healthcare providers. Businesses can see insights the same day, recognise top staff, and increase Google reviews without complex setup or integrations.
Keephy's answer
Keephy is designed for business owners, operations teams, and managers who need to track customer experience and performance in real time. Our main users include restaurants, takeaways, hotels, hospitals, salons, retail chains, and service-based businesses with multiple outlets or departments.
Keephy's answer
Keephy was created to solve a common problem faced by multi-location businesses not knowing what customers truly feel until itโs too late. Founded in the UK, Keephy started with NFC-based feedback for restaurants and evolved into a full-scale Customer Feedback CRM. The mission is simple: stop guessing what customers think Keephy shows you in real time and helps you grow.
Keephy's answer
Keephy is built with React, Node.js, and MongoDB, using secure REST APIs for integrations. Itโs hosted on AWS Cloud for scalability and performance, with built-in encryption and GDPR compliance. Mobile-friendly dashboards ensure seamless access across desktop, tablet, and smartphone.
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