Software Alternatives, Accelerators & Startups

Typeform VS Keephy

Compare Typeform VS Keephy and see what are their differences

Typeform logo Typeform

Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Keephy logo Keephy

The One-Stop Customer Feedback CRM โ€“ NFC, QR & API Feedback Platform for Real-Time Insights
  • Typeform Landing page
    Landing page //
    2023-10-11
  • Keephy Landing page
    Landing page //
    2025-10-06
  • Keephy NPS Report
    NPS Report //
    2025-10-06
  • Keephy Real-Time Insight Dashboard
    Real-Time Insight Dashboard //
    2025-10-06
  • Keephy Radar Chart Insight
    Radar Chart Insight //
    2025-10-06
  • Keephy Multi-Geo-Location Map
    Multi-Geo-Location Map //
    2025-10-06

Keephy is a cloud-based Customer Feedback CRM that helps businesses capture, analyse, and act on real-time insights. Using NFC taps, QR codes, API integrations, and smart digital forms, Keephy enables customers to share instant feedback at any touchpoint โ€” in stores, hotels, restaurants, clinics, and more.

The platform visualises data through real-time dashboards that track CSAT, NPS, and operational performance across multiple branches. Managers can identify service gaps, recognise staff achievements, and boost customer satisfaction before issues turn into negative reviews.

Keephy also includes built-in customer loyalty tools such as vouchers, discounts, and repeat tracking; staff tipping and scheduling; and automated Google review promotion. Businesses can print QR feedback cards, promote their apps or social pages, and manage multi-location operations from one secure dashboard.

Fully GDPR-compliant and scalable for both SMEs and enterprise chains, Keephy turns raw customer feedback into measurable business growth empowering hospitality, retail, healthcare, and service brands to deliver 5-star experiences consistently.

Typeform

$ Details
-
Platforms
-
Release Date
2012 January
Startup details
Country
Spain
State
Catalonia
City
Barcelona
Founder(s)
David Okuniev
Employees
100 - 249

Keephy

Website
keephy.com
$ Details
freemium ยฃ44.99 / Monthly (Scale Plan)
Platforms
Web-based iOS Android
Release Date
2025 August
Startup details
Country
United Kingdom
State
London
City
London
Employees
1 - 9

Typeform features and specs

  • User-Friendly Design
    Typeform offers an aesthetically pleasing and intuitive interface, making it easy for users to create and respond to surveys.
  • Interactive Experience
    The platform enhances user engagement through its conversational form style, in which one question is displayed at a time.
  • Customizability
    Typeform provides numerous customization options, allowing users to modify themes, fonts, and colors to match their branding.
  • Integrations
    Typeform integrates with a wide range of third-party apps like Google Sheets, Slack, and Zapier, which helps in automating workflows.
  • Logic Jump
    The platform supports advanced features like 'Logic Jump,' which enables personalized question paths based on previous answers.
  • Analytics
    Typeform offers robust analytics tools to monitor responses and gather insights effectively.

Possible disadvantages of Typeform

  • Cost
    Typeform can be quite expensive compared to other survey tools, especially for users who need advanced features and higher response limits.
  • Response Limitations
    The free version has restricted functionalities and limits the number of responses, which can be a constraint for larger surveys.
  • Load Time
    Forms can sometimes load slowly, which may result in lower completion rates from survey respondents.
  • Learning Curve
    While basic forms are easy to create, mastering more advanced features like Logic Jump and integrations can take some time.
  • Exporting Data
    Export features are limited in the free plan, requiring users to upgrade for more comprehensive data export options.
  • Customer Support
    Some users find customer support to be slow or less helpful, particularly when dealing with complex issues.

Keephy features and specs

  • Instant Feedback
    Capture real-time customer feedback via NFC taps, QR codes, APIs, or smart forms โ€” no apps required.
  • Real-Time Dashboards
    Monitor CSAT, NPS, and key metrics across every location with live, visual analytics.
  • Staff Performance
    Recognise and compare employee performance using data-driven reports and insights.
  • Employee Scheduling
    Manage staff attendance with clock-in/out, breaks, and shift management.
  • Tips for Staff
    Enable staff to receive direct digital tips from customers through personal accounts.
  • Customer Loyalty
    Create and manage vouchers, discounts, and repeat-visit rewards to increase retention.
  • Operational Insights
    Track service, cleanliness, and food quality with measurable feedback scores.
  • HQ Control
    Manage multiple outlets or regions from a single admin dashboard for full visibility.
  • Social Media Promotion
    Encourage customers to follow your brand or leave reviews with one-tap social links.
  • App Promotion Tools
    Promote your mobile apps or online platforms directly through Keephy campaigns.
  • Print & POS Integration
    Generate printable QR codes, vouchers, and feedback cards for in-store engagement.
  • Security & Compliance
    Fully GDPR-ready and anti-fraud protected for enterprise-grade data security.
  • Roles & Permissions
    Assign owner, manager, or viewer roles with defined access rights.
  • Business Group Linking
    Connect multiple businesses or franchise units for centralised performance management.
  • Voucher Analytics
    Track issued, redeemed, and expired vouchers with detailed reporting.

Analysis of Typeform

Overall verdict

  • Typeform is generally considered a good option for users who value design, interactivity, and an intuitive user experience. While it may be priced higher than some other form builders, its features and ease of use often justify the cost.

Why this product is good

  • Typeform is widely regarded as a solid choice for creating engaging and interactive forms, surveys, and quizzes. Its user-friendly interface, beautiful design templates, and flexibility allow users to create highly customized and brand-consistent forms. Additionally, Typeform offers seamless integration with various third-party applications, enhancing its utility for both individuals and businesses.

Recommended for

  • Businesses seeking to collect customer feedback in a visually appealing way.
  • Marketers and researchers looking for customizable and interactive survey tools.
  • Educators and trainers who need to create engaging quizzes and assessments.
  • Anyone who prefers a no-code platform with strong design capabilities.

Analysis of Keephy

Overall verdict

  • I don't have verified, up-to-date information about a product or service called 'Keephy' at keephy.com. I cannot confirm its legitimacy, features, pricing, or reputation, so I'm unable to provide an accurate assessment of whether it's good or not.

Why this product is good

  • No reliable data available in my knowledge base about this specific website or service
  • Unable to verify company legitimacy, user reviews, or business practices
  • Domain names and services can change ownership or purpose over time, making real-time verification necessary
  • Recommending unverified services could lead to poor decisions or security risks

Recommended for

  • Anyone considering this service should research independently before proceeding
  • Check the website directly for information about their product, pricing, and terms
  • Look for third-party reviews on trusted platforms like Trustpilot, G2, or industry-specific forums
  • Verify company registration and contact information
  • Search for recent news or user experiences to confirm legitimacy and current status
  • Consult with the Better Business Bureau or similar consumer protection resources if applicable

Typeform videos

Typeform Review - Beginners to Expert Guide PREVIEW by Bizversity.com

More videos:

  • Review - Typeform Killer On LTD? Maybe not but... Aidaform Review
  • Review - Typeform - Survey and Research Tool for Digital Marketers

Keephy videos

No Keephy videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Typeform and Keephy)
Form Builder
100 100%
0% 0
Customer Experience
0 0%
100% 100
Surveys
100 100%
0% 0
Survey Tools
0 0%
100% 100

Questions & Answers

As answered by people managing Typeform and Keephy.

Who are some of the biggest customers of your product?

Keephy's answer:

International Restaurant Bradford โ€“ One of the UKโ€™s most popular and long-established restaurants, using Keephy to capture real-time customer feedback and enhance guest experiences across its venues.

Multi-branch salon and hospitality partners across the UK currently using Keephy for customer satisfaction and staff performance tracking.

What makes your product unique?

Keephy's answer:

Keephy is the first all-in-one Customer Feedback CRM built for real-time insights using NFC, QR, API, and smart forms โ€” no apps required. Unlike typical survey tools, Keephy turns instant customer feedback into measurable growth through live CSAT/NPS dashboards, loyalty tools, staff performance tracking, and operational insights across every branch. Itโ€™s built to serve businesses that want results, not just responses.

Why should a person choose your product over its competitors?

Keephy's answer:

Keephy combines instant feedback collection, customer loyalty, and staff recognition in one platform features that usually require multiple tools. Itโ€™s faster to deploy, fully GDPR-ready, and tailored for multi-location operations such as restaurants, hotels, and healthcare providers. Businesses can see insights the same day, recognise top staff, and increase Google reviews without complex setup or integrations.

How would you describe the primary audience of your product?

Keephy's answer:

Keephy is designed for business owners, operations teams, and managers who need to track customer experience and performance in real time. Our main users include restaurants, takeaways, hotels, hospitals, salons, retail chains, and service-based businesses with multiple outlets or departments.

What's the story behind your product?

Keephy's answer:

Keephy was created to solve a common problem faced by multi-location businesses not knowing what customers truly feel until itโ€™s too late. Founded in the UK, Keephy started with NFC-based feedback for restaurants and evolved into a full-scale Customer Feedback CRM. The mission is simple: stop guessing what customers think Keephy shows you in real time and helps you grow.

Which are the primary technologies used for building your product?

Keephy's answer:

Keephy is built with React, Node.js, and MongoDB, using secure REST APIs for integrations. Itโ€™s hosted on AWS Cloud for scalability and performance, with built-in encryption and GDPR compliance. Mobile-friendly dashboards ensure seamless access across desktop, tablet, and smartphone.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Typeform and Keephy

Typeform Reviews

Typeform vs. Active Form: How AI-Powered Forms Drive 2x Engagement & Smarter Data (2025)
Typeformโ€™s design-first approach is its strengthโ€”and its weakness. Its one-question-at-a-time flow feels conversational, but letโ€™s not confuse "polished" with "personalized." Youโ€™re still stuck manually programming logic jumps to hide irrelevant questions. If a userโ€™s answer hints theyโ€™re a vegan, Typeform wonโ€™t automatically skip the steakhouse survey questions unless...
Source: activeform.ai
14 ProProfs alternatives for quizzes, surveys, and more in 2025
Typeform is a great option for teachers who are looking for ready-made templates for subjects such as geography, science, vocabulary, and more. Conditional logic allows you to tailor your quiz as the test taker progresses, and automated scoring makes frantic Sunday night grading a thing of the past. Thereโ€™s also a helpful Typeform community you can turn to for ideas or...
Source: www.jotform.com
9 Survey Monkey Alternatives for Your 2024 Market Research
Typeform can help businesses upgrade their user engagement through surveys due to its visually appealing and interactive design. The platform is known for its sleek, minimalist interface that makes surveys feel less like a chore and more like a conversation.
12 Easy Test Maker Alternatives
Typeform is a blended learning software and an easy test maker that you can use to create engaging and interactive tests even with no coding background. This training software allows integrations with several applications such as Canva, Slack, and Google Drive, so thereโ€™s no need to go back and forth with any existing apps that you use. Typeform uses one question at a time...
10 Best Customer Feedback Tools in 2024 โ€“ Comparison | Updated List
Typeform is a user feedback tool that businesses can use to interact with customers individually, making it look like a real conversation. It is a web-based customer feedback software that allows you to create surveys without writing any code. This tool helps you create engaging forms, surveys, and quizzes that people love to answer.

Keephy Reviews

We have no reviews of Keephy yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Typeform seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Typeform mentions (17)

  • How well validate your idea before launching?
    Create a customer survey to collect insight on Typeform. Source: over 3 years ago
  • What are the best tools for conducting (customer) interviews?
    If it's feedback forms, you can simply use https://typeform.com/ and use conditions in the questions (e.g. If the User selected option X, show next question Y, etc.). Source: over 3 years ago
  • Wondering what this type of form is called? I'm assuming it's using JS and not CSS animations. (Remove if not allowed)
    Its from typeform.com and it looks to be their own proprietary code, I couldn't see any specific libraries they were using. Source: almost 4 years ago
  • Has anyone ever heard about fends.co ? Is it legit or its a total scam?
    Not any social medias, not a single review on trustpilot, not a single piece of verifiable information that their thing is legit, nothing. And also the weird thing that I saw is when you go take their survey so they can take your commission, they sent you to a weird โ€typeform.comโ€ link which apparently is a website that allowed them to have a web based platform they can use to create surveys without needing to... Source: about 4 years ago
  • complex survey / personality test: how to implement?
    What is the best way to implement quite complex, personality surveys into a flutter app? It`d be perfect if I could directly integrate typeform (typeform.com) et al, but haven`t found anything yet, except to embed it in a webpage... Any other ideas? Source: about 4 years ago
View more

Keephy mentions (0)

We have not tracked any mentions of Keephy yet. Tracking of Keephy recommendations started around Oct 2025.

What are some alternatives?

When comparing Typeform and Keephy, you can also consider the following products

Google Forms - Simple web forms from Google.

Survicate - Collect feedback on your website and find out more about your visitors.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

SurveySparrow - Turning surveys into conversations

Jotform - Free Online Form Builder & Form Creator

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.