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Keephy

The One-Stop Customer Feedback CRM โ€“ NFC, QR & API Feedback Platform for Real-Time Insights.

Keephy is a cloud-based Customer Feedback CRM that helps businesses capture, analyse, and act on real-time insights. Using NFC taps, QR codes, API integrations, and smart digital forms, Keephy enables customers to share instant feedback at any touchpoint โ€” in stores, hotels, restaurants, clinics, and more.

The platform visualises data through real-time dashboards that track CSAT, NPS, and operational performance across multiple branches. Managers can identify service gaps, recognise staff achievements, and boost customer satisfaction before issues turn into negative reviews.

Keephy also includes built-in customer loyalty tools such as vouchers, discounts, and repeat tracking; staff tipping and scheduling; and automated Google review promotion. Businesses can print QR feedback cards, promote their apps or social pages, and manage multi-location operations from one secure dashboard.

Fully GDPR-compliant and scalable for both SMEs and enterprise chains, Keephy turns raw customer feedback into measurable business growth empowering hospitality, retail, healthcare, and service brands to deliver 5-star experiences consistently.

A startup from London, the United Kingdom.

(0 reviews)
Pricing:
Platforms:
  • Web-based
  • iOS
  • Android
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Keephy Reviews and Details

This page is designed to help you find out whether Keephy is good and if it is the right choice for you.

#Customer Feedback #Customer Experience #Customer Experience Management #Reputation Management #Customer Satisfaction Ratings #Forms And Surveys #Survey Tools

Screenshots and images

  • Keephy Landing page
    Landing page //
    2025-10-06
  • Keephy NPS Report
    NPS Report //
    2025-10-06
  • Keephy Real-Time Insight Dashboard
    Real-Time Insight Dashboard //
    2025-10-06
  • Keephy Radar Chart Insight
    Radar Chart Insight //
    2025-10-06
  • Keephy Multi-Geo-Location Map
    Multi-Geo-Location Map //
    2025-10-06

Features & Specs

  1. Instant Feedback

    Capture real-time customer feedback via NFC taps, QR codes, APIs, or smart forms โ€” no apps required.

  2. Real-Time Dashboards

    Monitor CSAT, NPS, and key metrics across every location with live, visual analytics.

  3. Staff Performance

    Recognise and compare employee performance using data-driven reports and insights.

  4. Employee Scheduling

    Manage staff attendance with clock-in/out, breaks, and shift management.

  5. Tips for Staff

    Enable staff to receive direct digital tips from customers through personal accounts.

  6. Customer Loyalty

    Create and manage vouchers, discounts, and repeat-visit rewards to increase retention.

  7. Operational Insights

    Track service, cleanliness, and food quality with measurable feedback scores.

  8. HQ Control

    Manage multiple outlets or regions from a single admin dashboard for full visibility.

  9. Social Media Promotion

    Encourage customers to follow your brand or leave reviews with one-tap social links.

  10. App Promotion Tools

    Promote your mobile apps or online platforms directly through Keephy campaigns.

  11. Print & POS Integration

    Generate printable QR codes, vouchers, and feedback cards for in-store engagement.

  12. Security & Compliance

    Fully GDPR-ready and anti-fraud protected for enterprise-grade data security.

  13. Roles & Permissions

    Assign owner, manager, or viewer roles with defined access rights.

  14. Business Group Linking

    Connect multiple businesses or franchise units for centralised performance management.

  15. Voucher Analytics

    Track issued, redeemed, and expired vouchers with detailed reporting.

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Questions & Answers

As answered by people managing Keephy.

  1. Who are some of the biggest customers of Keephy?

    International Restaurant Bradford โ€“ One of the UKโ€™s most popular and long-established restaurants, using Keephy to capture real-time customer feedback and enhance guest experiences across its venues.

    Multi-branch salon and hospitality partners across the UK currently using Keephy for customer satisfaction and staff performance tracking.

  2. What makes Keephy unique?

    Keephy is the first all-in-one Customer Feedback CRM built for real-time insights using NFC, QR, API, and smart forms โ€” no apps required. Unlike typical survey tools, Keephy turns instant customer feedback into measurable growth through live CSAT/NPS dashboards, loyalty tools, staff performance tracking, and operational insights across every branch. Itโ€™s built to serve businesses that want results, not just responses.

  3. Why should a person choose Keephy over its competitors?

    Keephy combines instant feedback collection, customer loyalty, and staff recognition in one platform features that usually require multiple tools. Itโ€™s faster to deploy, fully GDPR-ready, and tailored for multi-location operations such as restaurants, hotels, and healthcare providers. Businesses can see insights the same day, recognise top staff, and increase Google reviews without complex setup or integrations.

  4. How would you describe the primary audience of Keephy?

    Keephy is designed for business owners, operations teams, and managers who need to track customer experience and performance in real time. Our main users include restaurants, takeaways, hotels, hospitals, salons, retail chains, and service-based businesses with multiple outlets or departments.

  5. What's the story behind Keephy?

    Keephy was created to solve a common problem faced by multi-location businesses not knowing what customers truly feel until itโ€™s too late. Founded in the UK, Keephy started with NFC-based feedback for restaurants and evolved into a full-scale Customer Feedback CRM. The mission is simple: stop guessing what customers think Keephy shows you in real time and helps you grow.

  6. Which are the primary technologies used for building Keephy?

    Keephy is built with React, Node.js, and MongoDB, using secure REST APIs for integrations. Itโ€™s hosted on AWS Cloud for scalability and performance, with built-in encryption and GDPR compliance. Mobile-friendly dashboards ensure seamless access across desktop, tablet, and smartphone.

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Is Keephy good?

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Why choose Keephy?

  • No reliable data available in my knowledge base about this specific website or service
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Recommended for

  • Anyone considering this service should research independently before proceeding
  • Check the website directly for information about their product, pricing, and terms
  • Look for third-party reviews on trusted platforms like Trustpilot, G2, or industry-specific forums
  • Verify company registration and contact information
  • Search for recent news or user experiences to confirm legitimacy and current status
  • Consult with the Better Business Bureau or similar consumer protection resources if applicable

External links

We have collected here some useful links to help you find out if Keephy is good.

  • Public traffic stats of Keephy

    Check the traffic stats of Keephy on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.

  • Domain Rating (DR)

    Check the "Domain Rating" of Keephy on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of Keephy's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.

  • Domain Authority (DA)

    Check the "Domain Authority" of Keephy on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.

  • Public opinion on Reddit

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Is Keephy good? This is an informative page that will help you find out. Moreover, you can review and discuss Keephy here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

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