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JustCall VS CloudCall

Compare JustCall VS CloudCall and see what are their differences

JustCall

The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

Rating
0 reviews
Pricing
Paid $30 / Monthly
Promote on VibeVoted
Alternatives Is it good?
CloudCall

Communication software for your CRM

Rating
0 reviews
Pricing
Paid Free trial $15 / Monthly (Pro Edition)
Promote on VibeVoted
Alternatives Is it good?
Enzo Dialer
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Which is more popular?

Based on our record, JustCall seems to be more popular. It has been mentioned 4 times since March 2021.

social mentions
4 vs 0
Communication popularity
93% vs 7%
alternatives listed
240+ vs 100

Base details

Website, pricing, platforms and company facts side by side.

JustCall
CloudCall
Website justcall.io cloudcall.com
Pricing
Paid $30 / Monthly Official pricing
Paid Free trial $15 / Monthly (Pro Edition) Official pricing
Platforms
Web Browser Windows Mac OSX Linux Android iOS +4
Windows Mac OSX
Company 2018 —
Listed in
Phone System Call Center Software Call Center Solution Sales Automation Call Center Services Video Conferencing Bulk Sms Auto Dialer Cloud Hosting +6
Communication VoIP Phone Numbers Enterprise Communication +1

About JustCall and CloudCall

In their own words, as submitted to SaaSHub.

JustCall
CloudCall

The Cloud Phone System of choice for modern sales and support teams. End clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at just $25 per user. 100+ integrations with CRM & Business tools Click to...

Read more about JustCall

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done...

Read more about CloudCall

Features and specs

What each product offers, as listed by its team.

JustCall 5 features
CloudCall 14 features
  • Ease of Use
    JustCall offers an intuitive interface that's simple to navigate, making it easy for teams to get up and running quickly.
  • Integration Capabilities
    JustCall integrates seamlessly with numerous CRMs and business tools, such as Salesforce, HubSpot, and Slack, enhancing workflow efficiency.
  • Global Calling
    The platform supports international calling, which is beneficial for businesses with global customers or remote teams.
  • Automation Features
    JustCall automates various tasks like call scheduling and follow-ups, saving time and reducing manual effort.
  • Analytics and Reporting
    The service provides comprehensive analytics and reporting features, enabling businesses to track performance and make data-driven decisions.

Possible disadvantages

  • Price
    Some users find the pricing structure to be on the higher side, especially for small businesses or startups.
  • Call Quality
    There have been occasional reports of poor call quality or dropped calls, which can impact customer communication.
  • Limited Advanced Features
    While JustCall covers essential features, it may lack some of the nuanced advanced functionalities that are available in other, more comprehensive platforms.
  • Customer Support
    Some users have experienced delays or less satisfactory responses from customer support, which can be problematic in urgent situations.
  • Learning Curve for Advanced Features
    While basic functions are easy to use, mastering some of the more advanced features may require additional training or time.
  • CRM Integration
  • Softphone
  • Inbound Calls Unlimited
  • Dedicated Direct Line Number
  • IVR
  • Call Recording
  • Click to Call
  • Mobile App
  • Queue Callback
  • Local Presence
  • Outbound Display DDis Pack
  • In-Call Consent
  • Power Dialler
  • Voicemail Drop

Analysis

An editorial look at what each product does well and who it suits.

JustCall
CloudCall

Overall verdict

  • Overall, JustCall is considered a strong choice for businesses looking for a comprehensive and flexible communication tool. However, as with any service, it's important to evaluate how its features align with your specific business needs.

Why this product is good

  • JustCall is a cloud-based phone system designed for sales and support teams. It offers a suite of features including call forwarding, SMS capabilities, integrations with various CRM tools, and call monitoring. Users often praise its ease of use, ability to integrate with existing systems, and customer support. It's particularly beneficial for teams that need a reliable VoIP service with global reach.

Recommended for

    JustCall is ideal for small to medium-sized businesses that require a cost-effective, easy-to-implement call system. It's also suitable for remote teams and businesses with a high volume of outbound calls or those that rely heavily on CRM integrations.

Overall verdict

  • For businesses seeking a unified communication solution integrated with their existing CRM systems, CloudCall is a solid choice. It excels in providing a comprehensive suite of tools that enhance communication efficiency and data management capabilities. However, potential users should consider their specific CRM compatibility and assess whether the features align with their business needs. The overall feedback from users is generally positive.

Why this product is good

  • CloudCall is known for integrating seamlessly with various CRM systems, offering a range of communication tools such as voice calls, SMS, and instant messaging. It aims to centralize customer communications, enhance productivity, and improve data accessibility, making it easier for businesses to manage their client interactions directly within their CRM. Users appreciate its user-friendly interface, robust feature set, and the ability to streamline communication processes.

Recommended for

    CloudCall is recommended for small to medium-sized businesses that rely heavily on CRM systems for customer relationship management and want to enhance their communication processes. It is particularly beneficial for sales teams, customer service departments, and recruitment agencies that need to maintain a high volume of client interactions and prefer having all communication tools integrated within their CRM platform.

Videos

Walkthroughs and reviews on video.

JustCall 3 videos + Add
CloudCall 4 videos + Add

Customer Talks

More videos

  • - Customer Talks
  • - How to Set-up IVR?

Change is Exciting

More videos

  • - Click to Call
  • - History
  • - Local Presence

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
JustCall
CloudCall
93% 93%
Communication
7% 7%
92% 92%
VoIP
8% 8%
100% 100%
Call Center Software
0% 0%
0% 0%
Phone Numbers
100% 100%

User comments

Share your experience with using JustCall and CloudCall. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

JustCall no reviews yet
CloudCall no reviews yet

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

JustCall 4 mentions
CloudCall 0 mentions
  • Newbie here. How would you target other businesses for establishing partnerships in the efficient way?
    If you're going to cold call, utilize software that'll show call logs etc. In your CRM (justcall.io is one example, but there's tons of options for this). Source: almost 4 years ago
  • Remote workers and phone system
    Another I've just heard about from colleagues is JustCall, as it integrates with HubSpot...which we just started using. But I can't speak to service. (Broadvoice only integrated with Salesforce which is well beyond what we can use) Good... Source: almost 4 years ago
  • For the love of god, is there a way to mass upload calls to Zoho? Some work around to expedite this process?
    We use Just call (https://justcall.io/) - it's integrated and relatively cheap. Call straight out of Zoho. No relationship - just a customer. Source: about 4 years ago

View more

Tracking CloudCall since Mar 2021.

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When comparing JustCall and CloudCall, you can also consider the following products.

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