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CloudCall

Communication software for your CRM.

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration on the market, we bring people and technology closer together.

CloudCall. The closer the better.

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Platforms:
  • Windows
  • Mac OSX
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VoIPstudio sponsored

VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s affordable, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.
Enzo Dialer sponsored

Transform your outbound calling with Enzo Dialer. Cloud-based power and multi-line dialing, caller ID rotation, and two-way Follow Up Boss integration. Schedule your discovery call today.

CloudCall Reviews and Details

This page is designed to help you find out whether CloudCall is good and if it is the right choice for you.

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Communication VoIP Phone Numbers Enterprise Communication

Screenshots and images

  • CloudCall Landing page
    Landing page //
    2023-10-20

Features & Specs

  1. CRM Integration

  2. Softphone

  3. Inbound Calls Unlimited

  4. Dedicated Direct Line Number

  5. IVR

  6. Call Recording

  7. Click to Call

  8. Mobile App

  9. Queue Callback

  10. Local Presence

  11. Outbound Display DDis Pack

  12. In-Call Consent

  13. Power Dialler

  14. Voicemail Drop

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Videos

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Is CloudCall good?

For businesses seeking a unified communication solution integrated with their existing CRM systems, CloudCall is a solid choice. It excels in providing a comprehensive suite of tools that enhance communication efficiency and data management capabilities. However, potential users should consider their specific CRM compatibility and assess whether the features align with their business needs. The overall feedback from users is generally positive.

Why choose CloudCall?

  • CloudCall is known for integrating seamlessly with various CRM systems, offering a range of communication tools such as voice calls, SMS, and instant messaging. It aims to centralize customer communications, enhance productivity, and improve data accessibility, making it easier for businesses to manage their client interactions directly within their CRM. Users appreciate its user-friendly interface, robust feature set, and the ability to streamline communication processes.

Recommended for

  • CloudCall is recommended for small to medium-sized businesses that rely heavily on CRM systems for customer relationship management and want to enhance their communication processes. It is particularly beneficial for sales teams, customer service departments, and recruitment agencies that need to maintain a high volume of client interactions and prefer having all communication tools integrated within their CRM platform.

External links

We have collected here some useful links to help you find out if CloudCall is good.

  • Public traffic stats of CloudCall

    Check the traffic stats of CloudCall on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.

  • Domain Rating (DR)

    Check the "Domain Rating" of CloudCall on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of CloudCall's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.

  • Domain Authority (DA)

    Check the "Domain Authority" of CloudCall on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.

  • Public opinion on Reddit

    The latest comments about CloudCall on Reddit. This can help you find out how popualr the product is and what people think about it.

Summary of the public mentions of CloudCall

Summary of Public Opinion on CloudCall

CloudCall has garnered considerable attention within the enterprise communication and VoIP sectors, especially among businesses that prioritize seamless integration of telecommunications with CRM systems. As highlighted in articles like "Best Call Center Software: The Complete List (2020 Update)," CloudCall positions itself as a leader in software and telecommunications solutions. This reputation is driven by its strategic focus on enhancing communication capabilities directly within existing CRM frameworks.

Key Strengths

  1. CRM Integration: One of CloudCall's primary strengths, frequently mentioned by users and industry analysts, is its robust integration with CRM systems. By embedding call functionalities within CRM platforms, CloudCall enables businesses to access comprehensive communication data without switching between disparate systems. This integration is particularly beneficial for organizations looking to optimize their CRM-driven business strategies and enhance customer relationship management.

  2. Increased Productivity: CloudCall's approach to consolidating communication data into a single interface minimizes manual errors and reduces administrative overhead. Users report improved productivity as employees spend less time toggling between different applications. This streamlined process also empowers users to better manage client interactions, leading to more effective communication channels and overall enhanced user experience.

  3. Market Position: In the competitive landscape of enterprise communication solutions, CloudCall distinguishes itself from competitors like RingCentral, Vonage, and Aircall by focusing on niche, CRM-enhanced communications. Its targeted approach allows it to serve specific business needs, creating a loyal user base appreciative of its specialization.

Areas for Improvement

While CloudCall is praised for its integration capabilities, users occasionally highlight areas where the platform could broaden its feature set. Some users express the desire for enhanced analytics features and more varied reporting options, which could further empower business decision-making processes. Additionally, there's interest in expanding third-party integrations beyond core CRM systems to include a wider array of enterprise software tools.

Competitive Landscape

In the broader context of communication and call center software, CloudCall faces stiff competition from well-established players like RingCentral and Vonage, which offer extensive features including video conferencing and expansive third-party integrations. Newer entrants such as Dialpad for Startups and Aircall challenge incumbents by offering innovative, cloud-based solutions tailored to the startup ecosystem.

Overall, public opinion reflects a positive reception towards CloudCall's CRM-integrated approach, positioning it as a tailored solution for businesses aiming to enhance relationship management and communication efficiency. As market demands evolve, continued development in analytics and broader integrations could further solidify CloudCall's standing in the enterprise communication landscape.

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Is CloudCall good? This is an informative page that will help you find out. Moreover, you can review and discuss CloudCall here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

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