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Dialpad VS CloudCall

Compare Dialpad VS CloudCall and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.

CloudCall logo CloudCall

Communication software for your CRM
  • Dialpad Landing page
    Landing page //
    2023-05-12
  • CloudCall Landing page
    Landing page //
    2023-10-20

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration on the market, we bring people and technology closer together.

CloudCall. The closer the better.

Dialpad

Website
dialpad.com
Pricing URL
Official Dialpad Pricing
$ Details
-
Platforms
-
Edit details

CloudCall

Website
cloudcall.com
Pricing URL
Official CloudCall Pricing
$ Details
paid Free Trial $15.0 / Monthly (Pro Edition)
Platforms
Windows Mac OSX
Edit details

Dialpad features and specs

No features have been listed yet.

CloudCall features and specs

  • CRM Integration: Yes
  • Softphone: Yes
  • Inbound Calls Unlimited: Yes
  • Dedicated Direct Line Number: Yes
  • IVR: Yes
  • Call Recording: Yes
  • Click to Call: Yes
  • Mobile App: Yes
  • Queue Callback: Yes
  • Local Presence: Yes
  • Outbound Display DDis Pack: Yes
  • In-Call Consent: Yes
  • Power Dialler: Yes
  • Voicemail Drop: Yes

Dialpad videos

+ Add

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

CloudCall videos

+ Add

Change is Exciting

More videos:

Category Popularity

0-100% (relative to Dialpad and CloudCall)

Dialpad

CloudCall

Communication
94 94%
Communication
6% 6
Enterprise Communication
100 100%
Enterprise Communication
0% 0
VoIP
91 91%
VoIP
9% 9
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialpad and CloudCall

Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

CloudCall Reviews

Best Call Center Software: The Complete List (2020 Update)
CloudCall provides the leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall optimizes businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is now easily accessible from one system...
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Dialpad and CloudCall, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Click2Coach - Click2Coach solution helps with upfront training of agents, using real customer interaction scenarios and examples.

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

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