Software Alternatives, Accelerators & Startups

Jasper.ai VS Zendesk

Compare Jasper.ai VS Zendesk and see what are their differences

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Jasper.ai logo Jasper.ai

The Future of Writing Meet Jasper, your AI sidekick who creates amazing content fast!

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Jasper.ai Landing page
    Landing page //
    2023-09-13
  • Zendesk Landing page
    Landing page //
    2024-05-06

Jasper.ai features and specs

  • Ease of Use
    Jasper.ai provides an easy-to-navigate interface, making it user-friendly for both beginners and experienced users.
  • Content Quality
    The AI generates high-quality, coherent content that can be a good starting point or even ready for publication, depending on the application.
  • Versatility
    Jasper.ai supports a wide range of content types such as blog posts, social media updates, email copy, and more.
  • Collaboration Features
    Features like version history and comments allow for efficient collaboration among team members.
  • Time-Saving
    Automates content creation to significantly reduce the time and effort required to produce written material.

Possible disadvantages of Jasper.ai

  • Cost
    Jasper.ai can be expensive, especially for small businesses or individual users, with various tiered pricing plans.
  • Dependency on Prompts
    The quality of output heavily relies on how well you can craft prompts; inadequate prompts can result in less satisfactory results.
  • Learning Curve
    While the interface is user-friendly, mastering prompt engineering to get the best results may require some time and practice.
  • Limited Understanding of Nuance
    The AI may not fully understand complex nuances or context-specific details, potentially requiring human editing.
  • Manual Review Still Needed
    Generated content often needs human review and editing to ensure accuracy, relevance, and alignment with brand voice.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

Jasper.ai videos

JASPER.AI REVIEW 2023 - The Good, The Bad And The Ugly

More videos:

  • Review - Jasper.ai Review 2022: Jasper (Formerly Jarvis) Review

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Jasper.ai and Zendesk)
AI
100 100%
0% 0
Customer Support
0 0%
100% 100
AI Writing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jasper.ai and Zendesk

Jasper.ai Reviews

  1. Cory
    · Full Stack Developer at SwanIT - IT-yritykset Suomessa ·
    Jasper: A Game-Changer for Streamlining Business Operations

    Jasper has been a game-changer for our organization, streamlining our operations and enhancing productivity. Its feature-rich platform, combined with excellent customer support, makes it a valuable asset for any business looking to optimize processes and gain valuable insights.

    👍 Pros:    Jasper has truly revolutionized our workflow, offering a robust set of tools that simplify complex tasks. the intuitive interface and customization options make it easy to tailor the platform to our specific needs. the seamless integration of data analytics and reporting has provided valuable insights, empowering our decision-making processes.
    👎 Cons:    While jasper is a powerful tool, the learning curve can be steep for new users. some advanced features may require additional training to fully utilize. occasionally, we've encountered minor glitches in the system, but the responsive support team has been quick to resolve these issues.
  2. Krunal Misal
    Better tha human

    It can help you overcome writer's block, give you ideas for blog posts, and create better outlines. For topics that are frequently written about, Jasper can really help do a lot of the heavy lifting.


Top 14 AI Lead Generation Software & Tools: A Detailed Comparison
Jasper is a generative AI content creation platform designed to assist businesses in automating their marketing and sales content. From personalized emails to sales scripts, Jasper helps teams produce engaging, conversion-driven content at scale, reducing the workload for marketing and sales professionals.
Source: www.cience.com
15 Powerful CopyAI Alternatives For AI Writing in 2024
Jasper AI supports multiple languages, which is excellent for international users. Jasper AI is remarkably intuitive and offers a streamlined experience that helps you focus on refining rather than drafting content.
Source: blaze.today
Best Jasper AI Alternatives & Competitors in 2024 [Free/Paid]
Searching for one of the best Jasper AI alternatives to meet your content creation requirements? While Jasper AI has established itself as a industry leader, savvy content creators and businesses are constantly on the lookout for the best Jasper AI alternatives that can take their productivity to new heights.
Source: addlly.ai
14 Best AI Resume Builders (Updated for 2024)
Jasper is a reputable AI system that helps users with different forms of writing, including the resume. Generative artificial intelligence assists users in overcoming blocks. So, Jasper could be your best bet if you're looking for an AI tool that can generate top-notch quality.
Source: 4dayweek.io
5 ChatGPT alternatives to try when the AI chatbot is at capacity
Jasper is more focused on business(Opens in a new tab) uses than something like ChatGPT, but it is an option. It'll cost money, but it promises to be an AI copywriter that'll improve blogs, ad material, and social copy.
Source: mashable.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Jasper.ai should be more popular than Zendesk. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jasper.ai mentions (28)

  • What if chatgpt is down your running out of time?
    If it’s still not working, try alternate tools like Essay Writer, PerfectEssayWriter.AI or Jasper.AI. Source: over 1 year ago
  • Ask HN: What AI writing tool do you use for blog posts?
    So, what do you use for content writing and what is your workflow? [1] https://jasper.ai. - Source: Hacker News / over 1 year ago
  • Ask HN: What AI writing tool do you use for blog posts?
    Hope you're having a nice start of the weekend! So, I've been looking around for better AI writing tools for my content. I don't have the budget right now to hire full on writers (if you have recommendations, let me know). I tried Jasper AI[1] and I gotta say, it's pretty solid for cranking out long-form content swiftly. It listens to my prompts nicely and helps in drafting blog posts and stuff. I was one of the... - Source: Hacker News / over 1 year ago
  • The best ChatGPT Prompt site! other options?
    JasperAI This is the website I used the first time, and it let me know about Prompt. Jasper.ai is a content creation platform that can help you create high-quality content in minutes. Summary: Content creation is great, but with Flowgpt I don't use it much anymore, there are a lot of places where you have to pay…. Source: almost 2 years ago
  • AI as a Writer's aly? - by Ghanshyam Digital
    3. Jasper Jasper is a powerful AI writing tool that can help you create a wide range of content, including blog posts, emails, social media posts, and even scripts. Jasper is a great tool for anyone who wants to take their writing to the next level. Jasper.ai. Source: almost 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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What are some alternatives?

When comparing Jasper.ai and Zendesk, you can also consider the following products

Copy.ai - We have created the world's most advanced artificial intelligence copywriter that enables you to create marketing copy in seconds!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Writesonic - If you’ve ever been stuck for words or experienced writer’s block when it comes to coming up with copy, you know how frustrating it is.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChatGPT - ChatGPT is a powerful, open-source language model.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!