UXCam empowers mobile app teams with the granular insights needed to develop empathic products. Stepping into the customers' shoes to understand their journey has never been easier with analytics that uncovers real user behavior.
The clear visuals and actionable insights on the UXCam dashboard simplify decision-making and prioritization for product teams. By democratizing access to data across organizations, we fuel your team's agility.
So how do we do it?
UXCam is a self-service mobile app analytics platform that captures micro-interaction level experience data. These product insights offer a unified visual of the end-to-end customer experience. We make customer motives and frustrations loud and clear to product teams with tools like heatmaps, funnels, session replay, crash analytics, and more.
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom should be more popular than UXCam. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
This is why UX analytics are essential. I have been using this tool called UXCam in my company and it has really helped me and my team to support both the UX changes we want to implement but most importantly the wins of our efforts. Source: about 2 years ago
UXCam is an all-in-one mobile app analytics solution. From session recordings to advanced crash logs, UXCam provides a comprehensive UX analytics platform for mobile product teams. It is the one-stop solution for all app performance and user behavior questions. Source: over 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
Drift - A messaging app that helps you grow your business.
Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.