Software Alternatives & Reviews

Intercom VS UXCam

Compare Intercom VS UXCam and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UXCam logo UXCam

UXCam is the market leader for qualitative app analytics. UXCam provides instant insight into customer behavior in the app through deep analysis of user sessions, events, screen flows, heatmaps, and interactions.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • UXCam Landing page
    Landing page //
    2023-05-02

UXCam empowers mobile app teams with the granular insights needed to develop empathic products. Stepping into the customers' shoes to understand their journey has never been easier with analytics that uncovers real user behavior.

The clear visuals and actionable insights on the UXCam dashboard simplify decision-making and prioritization for product teams. By democratizing access to data across organizations, we fuel your team's agility.

So how do we do it?

UXCam is a self-service mobile app analytics platform that captures micro-interaction level experience data. These product insights offer a unified visual of the end-to-end customer experience. We make customer motives and frustrations loud and clear to product teams with tools like heatmaps, funnels, session replay, crash analytics, and more.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

UXCam videos

UXCam Employee Reviews - Q3 2018

More videos:

  • Tutorial - How to understand the big picture of your app | UXCam Mobile App Analytics
  • Review - UXCam App Analytics - Session Replay, Heatmaps, Funnel Analysis

Category Popularity

0-100% (relative to Intercom and UXCam)
Customer Support
100 100%
0% 0
Analytics
0 0%
100% 100
CRM
100 100%
0% 0
Web Analytics
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and UXCam

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

UXCam Reviews

We have no reviews of UXCam yet.
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Social recommendations and mentions

Based on our record, Intercom should be more popular than UXCam. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

UXCam mentions (2)

  • Whats the hardest thing about UX Design in your opinion?
    This is why UX analytics are essential. I have been using this tool called UXCam in my company and it has really helped me and my team to support both the UX changes we want to implement but most importantly the wins of our efforts. Source: about 2 years ago
  • What does UXCam do?
    UXCam is an all-in-one mobile app analytics solution. From session recordings to advanced crash logs, UXCam provides a comprehensive UX analytics platform for mobile product teams. It is the one-stop solution for all app performance and user behavior questions. Source: over 2 years ago

What are some alternatives?

When comparing Intercom and UXCam, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Drift - A messaging app that helps you grow your business.

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.