Software Alternatives, Accelerators & Startups

Intercom VS TweetDeck

Compare Intercom VS TweetDeck and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TweetDeck logo TweetDeck

TweetDeck is your personal browser for staying in touch with what’s happening now.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • TweetDeck Landing page
    Landing page //
    2023-10-16

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

TweetDeck videos

Introduction to TweetDeck

More videos:

  • Review - Tweetdeck Review
  • Review - New TweetDeck Review
  • Review - TweetDeck, The Powerful Twitter Tool You're NOT Using
  • Review - TweetDeck Review: Tweetdeck Review
  • Review - TweetDeck Review: Cut through the noise.

Category Popularity

0-100% (relative to Intercom and TweetDeck)
Customer Support
100 100%
0% 0
Twitter Tools
0 0%
100% 100
CRM
100 100%
0% 0
Social Media Marketing
0 0%
100% 100

User comments

Share your experience with using Intercom and TweetDeck. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and TweetDeck

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

TweetDeck Reviews

7 TweetDeck Alternatives You Should Start Thinking About
If you’re a diehard TweetDeck fan and you are simply looking for a backup option in case something happens to TweetDeck then this is it. Tweeten is free, very similar in appearance and perhaps even a bit slicker than TweetDeck. It won’t monitor or analyze your fans but it will let you manage multiple accounts.

Social recommendations and mentions

Based on our record, TweetDeck seems to be a lot more popular than Intercom. While we know about 76 links to TweetDeck, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

TweetDeck mentions (76)

  • Nächste Neuerung bei Twitter: TweetDeck wird kostenpflichtig
    All users can continue to access their saved searches & workflows via https://tweetdeck.twitter.com by selecting “Try the new TweetDeck” in the bottom left menu. [...] All your saved searches, lists, and columns will carry over to the new TweetDeck. You’ll be prompted to import your columns when you load the application for the first time. Source: 11 months ago
  • In 30 days (from today), users must be Verified to access TweetDeck.
    We have just launched a new, improved version of TweetDeck. All users can continue to access their saved searches & workflows via https://tweetdeck.twitter.com by selecting “Try the new TweetDeck” in the bottom left menu. Source: 11 months ago
  • What other free apps/websites besides Reddit can I use to get world news from multiple sources?
    I use Twitter. The Tweetdeck website is perfect for this. You can make lists for the topics of your choice and put whatever accounts you want into those lists. You never see a single dumb user comment unless you specifically want to. Source: 12 months ago
  • Does anyone know of any chipotle code bots?
    I see. I just found https://tweetdeck.twitter.com/ Just a simple dashboard to configure and get a neat view. No automation. Source: about 1 year ago
  • New York Times says it won't pay for Twitter verified check mark
    Somehow I don't think the handful of Reddit commenters are representative of the hundreds of millions of Twitter users. Lists are so important and so widely used that they are one of the main menu items under your profile and Twitter has an entire website interface dedicated to them. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and TweetDeck, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

Drift - A messaging app that helps you grow your business.

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.