Software Alternatives, Accelerators & Startups

Intercom VS Transmit

Compare Intercom VS Transmit and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Transmit logo Transmit

Transmit is an FTP client for Mac OS X and Mac OS Classic (which is unsupported).
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Transmit Landing page
    Landing page //
    2022-12-26

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Transmit videos

Panic Releases Transmit 5 for Mac - FTP & Cloud Drive Manager

More videos:

  • Review - Fight Brain Fatigue | OutBreak Nutrition Transmit Review | Sunday Supplement Review
  • Review - Transmit Review

Category Popularity

0-100% (relative to Intercom and Transmit)
Customer Support
100 100%
0% 0
FTP Client
0 0%
100% 100
CRM
100 100%
0% 0
File Transfer
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Transmit

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Transmit Reviews

10 Best FTP Clients for WordPress Users (Mac and Windows)
You should only consider Transmit if you’re a Mac user. Outside of that, we recommend comparing Transmit and Forklift to see which one has the remote servers you need. Other than that, Transmit is for those who want a clean interface with fast upload and transfer speeds. The shortcuts are also great for improving your workflow.
Source: kinsta.com
6 FileZilla Alternatives for Safe File Transfers
Equipped with a powerful and easy-to-use user interface, Transmit offers advantageous features like Batch Rename, the Places Bar, the Get Info Sidebar, Column View, tags, and two-factor login. Access the local or remote folders you open most frequently with one click by adding them as favorites in Transmit.
10 best apps to mount cloud storage
This is an excellent cloud storage manager that supports 11 new cloud storages as well as works with FTP and SFTP servers. The app provides a lot of interesting and useful features. Mount cloud storage of your choice, upload and download files with an ease, do backups, manage websites and more with the help of Transmit.
7 Best FileZilla Alternatives You Should Try
Transmit is the gold standard in Mac FTP clients, and is recommended by almost every seasoned Mac user to anyone looking for a feature rich FTP client. The app definitely works great, and the UI is well arranged, although it does look dated by the standards set by today’s apps that use transparency and other visual effects. However, from a completely developer point of view...
Source: beebom.com

Social recommendations and mentions

Based on our record, Transmit should be more popular than Intercom. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Transmit mentions (21)

  • Ask HN: What software sparks joy when using?
    In no particular order: Prologue [0] - iOS Audiobook player, used Plex as a media source Overcast [1] - iOS Podcast player CleanShotX [2] - macOS screenshot/video/gif capture with annotation Drafts [3] - iOS/macOS note taking tool Paprika [4] - Cross platform recipe app YNAB [5] - "You Need A Budget" - web/mobile budgeting app 1Password [6] - Cross platform password manager Carrot Weather [7] - iOS weather app... - Source: Hacker News / 29 days ago
  • macOS Finder is still bad at network file copies
    For remote connections Transmit[0] is solid and along the oldest Mac apps still in development. [0]: https://panic.com/transmit/. - Source: Hacker News / about 1 month ago
  • Tell HN: My Favorite Tools
    A few apps that are a joy to use: https://ia.net/writer for writing. https://usecontrast.com/ for checking contrast. https://sipapp.io/ for picking colors. https://nova.app/ for editing code. https://cleanshot.com/ for screenshots. https://getpixelsnap.com/ for measuring elements on screen. https://netnewswire.com/ for reading things via RSS. https://panic.com/transmit/ for file transfers. https://usefathom.com/... - Source: Hacker News / 5 months ago
  • A collection of useful Mac Apps
    Transmit - Price: $45 (one-time purchase) FTP client for Mac that allows you to upload and download files to and from your server. Source: 10 months ago
  • Switching from Mac to Windows... help!
    FTP Tool? Previously used Transmit (https://panic.com/transmit/). Source: 10 months ago
View more

What are some alternatives?

When comparing Intercom and Transmit, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FileZilla - FileZilla is an FTP, or file transfer protocol, client. It lets individuals transfer single files or batches to a web server. For many years, FTP was the standard for website design. Read more about FileZilla.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Cyberduck - A libre FTP, SFTP, WebDAV, S3, Backblaze B2, Azure & OpenStack Swift browser.

Drift - A messaging app that helps you grow your business.

WinSCP - WinSCP is an open source free SFTP client and FTP client for Windows.