Software Alternatives, Accelerators & Startups

Intercom VS Thunderbird

Compare Intercom VS Thunderbird and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Thunderbird logo Thunderbird

Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Thunderbird Landing page
    Landing page //
    2021-10-16

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Thunderbird videos

Thunderbird Review Holiday World Launched Wing Coaster

More videos:

  • Review - Here's Why the 2002 Ford Thunderbird Was a Retro Failure
  • Review - MotorWeek | Retro Review: 1989 Ford Thunderbird SC (Update)

Category Popularity

0-100% (relative to Intercom and Thunderbird)
Customer Support
100 100%
0% 0
Email
0 0%
100% 100
CRM
100 100%
0% 0
Email Clients
0 0%
100% 100

User comments

Share your experience with using Intercom and Thunderbird. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Thunderbird

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Thunderbird Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
Mozilla Thunderbird is an open-source email client developed by the Mozilla community. For people who like having their email offline, a range of customization options, robust data protection and privacy features, and a browser-like tab-based navigation, Thunderbird can be an excellent Outlook alternative to consider.
Source: mysignature.io
11 Top Outlook Alternatives to Try
Thunderbird’s interface takes a hint from Mozilla Firefox and other popular browsers and lets you open multiple emails in separate tabs. There are a lot of options to customize the look and feel of your inbox, as well as add-ons to add functionality.
Source: kinsta.com
10 BEST Outlook Alternatives in 2023
Thunderbird is an open-source, cross-platform email suite. It is one of the best Mac mail applications that provides easy to use wizard for setting account. This software helps you to personalize the email the way you like.
Source: www.guru99.com
10 Alternatives to Thunderbird Reddit – Ease Your Email Life!
FAQs On Thunderbird Alternative Email Thunderbird is so slow, why? As a result, Thunderbird is slower when MSF files, which store emails’ indexes, get corrupted. You can test this by opening Thunderbird in Safe Mode in Windows 10 to see if the problem is with third-party applications. Can Thunderbird email be used on Windows 10? Microsoft Windows 10 and Mozilla Thunderbird...
Source: droidpile.com
Best Alternatives to Thunderbird
Mozilla Thunderbird is an open-source email client and is loaded with rich features. But they are not as promising as the need of current digital users. The existing users need more incredible features that would enhance their emailing experience and help them maintain their calendar, tasks, etc. with a less complex interface. In this post, we have mentioned some email...

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Thunderbird mentions (0)

We have not tracked any mentions of Thunderbird yet. Tracking of Thunderbird recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Thunderbird, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mailbird - Mailbird is the best email client for Windows 7, 8 and 10

Drift - A messaging app that helps you grow your business.

eM Client - eM Client is a fully-featured email client for Windows and macOS with a clean and easy-to-use interface. eM Client also offers features for calendars, tasks, contacts, notes, and chat.