Software Alternatives, Accelerators & Startups

Intercom VS Textnow.com

Compare Intercom VS Textnow.com and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Textnow.com logo Textnow.com

It lets you text your friends, aka my only source of happiness
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Textnow.com Landing page
    Landing page //
    2022-03-09

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Textnow.com

Pricing URL
-
Release Date
2009 January
Startup details
Country
Canada
State
Ontario
City
Waterloo
Founder(s)
Derek Ting
Employees
100 - 249

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Textnow.com videos

No Textnow.com videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Intercom and Textnow.com)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
CRM
100 100%
0% 0
Group Chat & Notifications

User comments

Share your experience with using Intercom and Textnow.com. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Textnow.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Textnow.com Reviews

We have no reviews of Textnow.com yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Textnow.com should be more popular than Intercom. It has been mentiond 42 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Textnow.com mentions (42)

  • As of about 15 minutes ago, I am now homeless. What’s the best course of action from here?
    Textnow.com is one example for online texting, and I bet you could use it on public wifi. You can use a virtual phone number (VOIP) without fees from the site. Just hope this can help a little. Source: 11 months ago
  • I feel like my issues are seriously invalidated and minimized by my non-muslim/non-religious friends
    Have an independent phone service from others. You can get a SIM card for $5 U.S. (price at time of this writing) an unlocked phone -phone not linked to a phone carrier service - at textnow.com or you can get the free phone app from Google's Play Store or the Apple Store at https://www.textnow.com/downloads. If you have an locked phone (phone tied to a phone carrier service), than you may be able to ask a customer... Source: 11 months ago
  • Been homeless for 12 days, starting to lose hope
    As for the immediate future I highly recommend that you sign up for temporary employment agencies as soon as possible so that immediate employment can happen until you hear back from more permanent jobs. This forum's comprehensive guide can help give you guidance on signing up fast for SNAP benefits for food support, Medicaid for medical insurance, emergency shelter listings, transportation assistance, listings... Source: about 1 year ago
  • Free or Low Priced Additional Phone Number
    I recently moved to Texas from SF. I have 3 phone numbers with out of state area codes: my cell phone with https://www.h2owireless.com/ (which uses AT&T), a google voice, and a textnow.com phone number. Source: about 1 year ago
  • Update: I found these texts on my husbands phone. I don’t know if I’m being paranoid or not. (35f 38m)
    There are apps like textnow.com that will give you a free phone number with free texting. You could use that to text her from a different number. If she responds you'll know that your number was blocked on her phone. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Textnow.com, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TextNow - TextNow is a mobile virtual network operator (MVNO) that provides a free phone service to users by using other cellular networks coverage.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Talk360 - Talk360 is a best-in-class communication utility that offers a convenient way to connect with loved ones globally.

Drift - A messaging app that helps you grow your business.

TextMe - TextMe is a free calls and messaging application at both local and international levels.