Software Alternatives, Accelerators & Startups

Intercom VS TailScale

Compare Intercom VS TailScale and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TailScale logo TailScale

Private networks made easy Connect all your devices using WireGuard, without the hassle. Tailscale makes it as easy as installing an app and signing in.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • TailScale Landing page
    Landing page //
    2023-08-17

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

TailScale

$ Details
Release Date
2019 January
Startup details
Country
Canada
State
Ontario
City
Toronto
Founder(s)
Avery Pennarun
Employees
10 - 19

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

TailScale videos

The Byte - Tailscale Private networks made easy

Category Popularity

0-100% (relative to Intercom and TailScale)
Customer Support
100 100%
0% 0
VPN
0 0%
100% 100
CRM
100 100%
0% 0
Security & Privacy
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and TailScale

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

TailScale Reviews

  1. They make the already great wireguard even better! Installation and configuration is a breeze, can easily connect to machines behind firewall(s) without altering anything.

    Definitely made life easier.


7 Ngrok Alternatives & Competitors for App Tunneling, Free & Paid
Tailscale allows you to create a secure virtual private network between your servers, computers, and cloud instances using the WireGuard protocol from a binary executable.
Source: onboardbase.com

Social recommendations and mentions

Based on our record, TailScale seems to be a lot more popular than Intercom. While we know about 504 links to TailScale, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

TailScale mentions (504)

  • Enhancing AWS VPC Security: Accessing Your Network with a Private Jumpbox using Tailscale
    In today's cloud-centric world, ensuring the security of your AWS resources is paramount. I was recently working on a cloud project and wanted a secure way to access the VPC remotely without using EC2 Instance Connect. This is when I came up with the idea to try using Tailscale VPN. I had already been tinkering with Tailscale on my home network and noticed how powerful it was. In this post, I will share how you... - Source: dev.to / 10 days ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Tailscale — Zero config VPN, using the open-source WireGuard protocol. Installs on MacOS, iOS, Windows, Linux, and Android devices. Free plan for personal use with 100 devices and three users. - Source: dev.to / 4 months ago
  • 🛡️4 Top Database Security Tools in 2024 🏆🔥
    Tailscale is a VPN service that makes the devices and applications you own accessible anywhere in the world, securely and effortlessly. It enables encrypted point-to-point connections using the open source WireGuard® protocol, which means only devices on your private network can communicate with each other. - Source: dev.to / 4 months ago
  • I have made a smalll NAS server using samba. What is the port to fwd to get to it externally
    Tailscale is another way of doing it. I'm using it to access my Pi's Samba shares from my phone but it works from Windows as well. Source: 6 months ago
  • Macbook air M1 used with Remote Desktop
    My recommendation would be to use Tailscale (https://tailscale.com/) so you don't expose RDP to the internet. The basic Remote Desktop Client will work but if you want something more complex, Remote Desktop Manager is great https://devolutions.net/remote-desktop-manager/. Source: 6 months ago
View more

What are some alternatives?

When comparing Intercom and TailScale, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ZeroTier - Extremely simple P2P Encrypted VPN

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpenVPN - OpenVPN - The Open Source VPN

Drift - A messaging app that helps you grow your business.

ngrok - ngrok enables secure introspectable tunnels to localhost webhook development tool and debugging tool.