Intercom VS Scout
Compare Intercom VS Scout and see what are their differences
User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.
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Intercom
Zendesk
Freshdesk
Drift
LiveAgent
tawk.to
LiveChat
Crisp Chat
Scout
NewRelic
AppSignal
Wanderlog
Sygic Travel Maps
AppDynamics
Datadog
Tripsy
Scout Monitoring is an APM tool designed for Rails, Django, and Laravel web apps.
Intercom ScoutIntercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom should be more popular than Scout. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Install an apm. I recommend Scout. It will report to you which requests allocate a large number of objects. NewRelic is nice too but I find it to be too much to configure and setup. Scout works immediately out of the box and gives you some pretty good info. Source: over 1 year ago
Scout APM – provides application performance monitoring (APM) for Ruby, PHP, Python, Node.js, and Elixir-based services. - Source: dev.to / over 1 year ago
To see what these tools can be like for free, you might want to check out Datadog which has a free tier (Datadog is not a sponsor, I've just used their service, enjoyed it, and know that it's free for a small number of servers). Other popular vendors include Scout APM and New Relic. - Source: dev.to / over 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
AppSignal - We monitor the software that makes your customers happy.
Drift - A messaging app that helps you grow your business.
Wanderlog - Collaborative travel planner with combined itinerary and map