Software Alternatives, Accelerators & Startups

Intercom VS Pushwoosh

Compare Intercom VS Pushwoosh and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Pushwoosh logo Pushwoosh

Mobile-inspired customer engagement platform for high achievers
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Pushwoosh Landing page
    Landing page //
    2023-02-04

Using Pushwoosh’s tech-easy solutions, 80 000 companies from across the industries have built effective communication strategies with the use of push notifications, in-app messages, emails, SMS, WhatsApp, and omnichannel triggered messaging.

Intercom features and specs

No features have been listed yet.

Pushwoosh features and specs

  • Mobile Push Notifications: Yes
  • Web Push Notifications: Yes
  • In-App Messaging: Yes
  • Customer Journey Builder: Yes
  • Email: Yes
  • SMS: Yes
  • WhatsApp: Yes
  • Behavioral Segmentation: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Pushwoosh videos

Pushwoosh Overview Video

More videos:

  • Review - Push notifications by Pushwoosh: Pushes are coming
  • Demo - Overview of the Pushwoosh platform features and use cases

Category Popularity

0-100% (relative to Intercom and Pushwoosh)
Customer Support
100 100%
0% 0
Workflow Automation
0 0%
100% 100
CRM
100 100%
0% 0
Automation
0 0%
100% 100

Questions and Answers

As answered by people managing Intercom and Pushwoosh.

Why should a person choose your product over its competitors?

Pushwoosh's answer:

At Pushwoosh, we understand our essential role as delivering messages to the right audience at the right time. In the 14 years of experience, we have mastered the art of personalized and contextually relevant messaging. We provide strong data security for you and your end users. Pushwoosh only collects the data that is necessary to ensure relevant communications with end users. Our clients have full control over how we get access to their data. Pushwoosh stores data on private servers located in the US and Germany with safety and regulatory compliance guarantees.

How would you describe your primary audience?

Pushwoosh's answer:

Companies from E-Commerce, Foodtech, Fintech, Travel, News & Media, and Gaming industries.

User comments

Share your experience with using Intercom and Pushwoosh. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Pushwoosh

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Pushwoosh Reviews

12 Best Push Notification Services to Rely on in 2024
Every PushWoosh customer will be able to stay on top of its push campaign, thanks to real-time analytics, so you will be able to modify campaigns on the go. And given there are push templates, it will be quick and easy to prepare messages with new content.
Source: notix.co

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Pushwoosh mentions (0)

We have not tracked any mentions of Pushwoosh yet. Tracking of Pushwoosh recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Pushwoosh, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Apache Airflow - Airflow is a platform to programmaticaly author, schedule and monitor data pipelines.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

Drift - A messaging app that helps you grow your business.

Make.com - Tool for workflow automation (Former Integromat)