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Intercom VS Postmates

Compare Intercom VS Postmates and see what are their differences

DelivApp
Software for managing online ordering, delivery and loyalty for multi-unit restaurants featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Postmates logo Postmates

Anything, anytime, anywhere. Postmate it. Food, drinks and groceries available for delivery or pickup.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Postmates Landing page
    Landing page //
    2021-09-12

Intercom features and specs

No features have been listed yet.

Postmates features and specs

  • Headquarters: San Francisco, CA

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Postmates videos

+ Add

A Day in the Life of a Postmates Delivery Driver (Review, Earnings, Tips, Suggestions)

More videos:

  • Review - Delivering With Postmates For 3 HOURS! Earnings Breakdown, Postmates Ride Along, Vlog
  • Review - My Review on Driving for POSTMATES after new update

Category Popularity

0-100% (relative to Intercom and Postmates)

Intercom

Postmates

Customer Support
100 100%
Customer Support
0% 0
Food And Beverage
0 0%
Food And Beverage
100% 100
CRM
100 100%
CRM
0% 0
Food Delivery
0 0%
Food Delivery
100% 100

User comments

Share your experience with using Intercom and Postmates. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Postmates

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.
Source: www.nectardesk.com

Postmates Reviews

Best Grocery and Food Delivery Apps
Postmates provides the best customer service. It is especially good for group orders. Postmates provides restaurant recommendations for parties and groups.
Source: www.earncheese.com
Your guide to restaurant delivery apps in Metro Detroit
Postmates: In addition to delivery and pick up from fast food, chain and independent restaurants, Postmates has some unique offerings like delivery from your local 7-Eleven. Get your junk food fix with a Slurpee and a bag of Cheetos, but you can also get fresh fruit, yogurt and sandwiches. They'll even deliver Starbucks and Dunkin'.
Source: eu.detroitnews.com
As food delivery booms, the office lunch run gets an app
Silicon Valley has built innumerable ways to get prepared food delivered to your door. DoorDash, Grubhub, UberEats, Caviar, Amazon Restaurants, Postmates and others have scores of paid couriers who whisk hot meals from restaurants to customers for a fee.
Source: www.sfchronicle.com
Asian food delivery startup Chowbus raises $4M
Chowbus, an Asian food ordering platform headquartered in Chicago, has brought in a $4 million “seed”; funding led by Greycroft Partners and FJ Labs, with participation from Hyde Park Angels and Fika Ventures. The startup, aware of the challenges that plague startups in this space, says offering exclusive access to restaurants and eliminating service fees sets it apart from...
Source: www.smarthostingplans.com
The best food delivery in Miami that won’t leave you hungry
Postmates is another national delivery giant on par with Uber Eats. The two operate very similarly as well. Pick a spot, order up (brace for what’s normally a $3.99 delivery fee) and track your order as it makes its way to you. Postmates loves offering spontaneous discount codes for free deliveries, so be sure to turn notifications on to receive the codes.
Source: www.timeout.com

Social recommendations and mentions

Based on our record, Intercom should be more popular than Postmates. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Postmates mentions (3)

  • On a video with a guy calling another guy “baby”
    They've been super obvious about it! Source: over 2 years ago
  • Food delivery near Disneyland?
    You can download the app and use Instacart or Postmates or check the website for each store, as they often have their own delivery options as well (Target is partnered with Shipt and I think Vons has their own delivery). Source: over 2 years ago
  • [Postmates] YYMV Postmates: $30 Off With Promo Code SAVINGS for California (Los Angeles, Palm Springs, Orange County, Inland Empire, Ventura) - $30 [Deal Price: $30.00]
    Deal link: Postmates (additional 15% off coupon on app). Source: almost 3 years ago

What are some alternatives?

When comparing Intercom and Postmates, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DoorDash - Through the combination of a smartly designed mobile app and a fleet of experienced drivers, DoorDash can deliver food from a wealth of local restaurants directly to your door.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Uber Eats - From tap to table in minutes

Drift - A messaging app that helps you grow your business.

GrubHub - Hungry? The GrubHub app can help.

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