Software Alternatives, Accelerators & Startups

Intercom VS Netlify

Compare Intercom VS Netlify and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Netlify logo Netlify

Build, deploy and host your static site or app with a drag and drop interface and automatic delpoys from GitHub or Bitbucket
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Netlify Landing page
    Landing page //
    2023-10-23

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Netlify videos

Netlify Platform Tutorial Review

More videos:

  • Review - Deploy Websites In Seconds With Netlify
  • Review - Deploy Your Website In Minutes With Netlify

Category Popularity

0-100% (relative to Intercom and Netlify)
Customer Support
100 100%
0% 0
Cloud Computing
0 0%
100% 100
CRM
100 100%
0% 0
Developer Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Netlify

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Netlify Reviews

  1. Useful previews

    As someone who is often creating new pages, Netlify's preview makes the review process easier. You can also use the generated URL from Netlify's preview to run an SEO audit prior to going live. This is very useful for spotting bugs or broken redirects.


Choosing the best Next.js hosting platform
Where Netlify is superior to Vercel is the list of add-ons they offer. Among them, Netlify Forms allow developers to manage forms and submission without extra code. It even integrates with third-party applications such as MailChimp, Zendesk, and more.
Top 10 Netlify Alternatives
Although Netlify is a credible static app hosting and deployment platform for all sizes of businesses. But if you still want alternatives, then you should consider our suggested Netlify alternatives. This guide displays all these alternatives to Netlify in detail with pricing structure and core properties. Hopefully, you will pick a suitable option for your project.
3 best alternatives to the big cloud providers
Very interesting topic! I’m not sure if things like Netlify or Vercel could replace something like Kubernetes on GCP but I believe in the power of Netlify for hosting websites!
Source: dev.to
11 Headless CMS to Consider for Modern Application
Netlify is an extensible CMS built as a single pact react app. It can be used with any static site generator for a faster and flexible web project.
Source: geekflare.com
7 FREE CDN to Speed Up and Secure Your WebSite
Netlify lets you host your static website and serve them through CDN. Netlify is not a typical CDN company, but if you are hosting a static site, then it would be worth considering Netlify.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Netlify seems to be a lot more popular than Intercom. While we know about 105 links to Netlify, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Netlify mentions (105)

  • Join us for the Netlify Dynamic Site Challenge: $3,000 in Prizes!
    We are so excited to team up with Netlify to bring you our next DEV challenge. This Challenge is all about dynamic and high-performance digital experiences, across any framework! - Source: dev.to / about 1 month ago
  • Replatforming from Gatsby to Zola!
    Wait as the Netlify CI/CD robots work their magic to build and push my updated blog site with the shiny new post to the open internet. - Source: dev.to / 2 months ago
  • How to Use Google Drive to Host Your Website
    Forwarding: Forward or mask a domain to the Drive URL using services like netlify. - Source: dev.to / 5 months ago
  • Building a (Virtual) Events Site
    The site is deployed to Netlify. There's really nothing special to share about that since Netlify makes the deployment super easy. A quirk of Hugo on Netlify means that I do need to specify the Hugo version as an environment variable but otherwise the deployment just works. One specific requirement of my site is to override the default Hugo build method to include the -F or --buildFuture flag because my events are... - Source: dev.to / 6 months ago
  • My brother asked me to build a website for his new small business
    Cons are that it might be a bit heavy hitting for a simple website. You may find there to be a cost to host it, whereas using a static site generator will allow you to use the free tier on netlify.com. SSG's are easier to use and less work to do, including less security to worry about. Source: 9 months ago
View more

What are some alternatives?

When comparing Intercom and Netlify, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Vercel - Vercel is the platform for frontend developers, providing the speed and reliability innovators need to create at the moment of inspiration.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CloudFlare - Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable.

Drift - A messaging app that helps you grow your business.

Amazon CloudFront - Amazon CloudFront is a content delivery web service.