Software Alternatives, Accelerators & Startups

Intercom VS Less Annoying CRM

Compare Intercom VS Less Annoying CRM and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Less Annoying CRM logo Less Annoying CRM

A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Less Annoying CRM Lead report
    Lead report //
    2024-01-19
  • Less Annoying CRM Workspace
    Workspace //
    2024-01-19
  • Less Annoying CRM Contact profile
    Contact profile //
    2024-01-19

Less Annoying CRM is a simple CRM built from the ground up for small businesses. Manage your contacts, leads, notes, calendar, to-doโ€™s and more, all from one simple web app. Our product is founded on three core principles: simplicity, affordability, and outstanding customer service.

Simplicity means eliminating the learning curve. You'll start using the CRM in minutes, and you won't need time-consuming, frustrating training to find your way around. Add your contacts or import them from another system and you hit the ground running. All of your tools and information are easy to find from any page in the CRM. LACRM was designed specifically to be intuitive, even for users who aren't tech-savvy.

Affordability means $15/month for each user on your account. Start with a 30-day free trial so you can decide if we're right for you. We'll never upsell you or jerk you around. That would be annoying.

Great customer service means being available by phone or email for free. We'll help you run your initial import of contacts into the CRM, talk to you about customization options, or give you a demo. We'll compliment your excellent taste in novels. We do it all for free, and we treat you like a human. Call. Email. Tweet. Whatever. We're here to help, and that goes for you trial users, too. Test us, we dare you.

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Less Annoying CRM

$ Details
paid Free Trial $15.0 / Monthly (per user)
Release Date
2010 January

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Less Annoying CRM features and specs

  • User-Friendly Interface
    Less Annoying CRM is designed to be easy to use, even for people who are not tech-savvy. The interface is straightforward, making it simple for users to navigate and manage their contacts, tasks, and sales pipeline.
  • Affordability
    With a low monthly fee of $15 per user, Less Annoying CRM is budget-friendly and accessible for small businesses and startups.
  • Excellent Customer Support
    The platform is known for its responsive and helpful customer service, providing phone and email support to ensure users can get assistance when needed.
  • Customization Options
    Users can customize their CRM experience with simple settings changes, allowing them to tailor the system to fit their specific business needs.
  • Simplicity
    The CRM focuses on providing essential features without overwhelming users with unnecessary complexity, making it ideal for small businesses looking to manage customer relationships effectively.

Analysis of Intercom

Overall verdict

  • Yes, Intercom is generally viewed as a good solution for businesses seeking to improve customer communication and support. Its robust features and flexibility make it a strong contender in the customer engagement space.

Why this product is good

  • Intercom is considered a good platform because it offers a comprehensive suite of tools for customer engagement. It integrates messaging, live chat, and help desk functionalities, providing a seamless experience for both users and customers. The platform is known for its user-friendly interface, customization options, and advanced integration capabilities with various third-party applications.

Recommended for

    Intercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.

Analysis of Less Annoying CRM

Overall verdict

  • Less Annoying CRM is generally considered a good choice for users who value simplicity and affordability. Its user-friendly interface, combined with reasonable pricing, make it an attractive option for those seeking a no-frills CRM solution.

Why this product is good

  • Less Annoying CRM is designed to provide simplicity and ease of use, making it accessible for small businesses or individuals who need a straightforward tool to manage their customer relationships. It focuses on delivering essential features without unnecessary complexity or advanced jargon, ensuring that users can quickly get their CRM up and running without extensive training or onboarding.

Recommended for

    Less Annoying CRM is well-suited for small businesses, startups, freelancers, and individuals who require a basic yet effective tool for managing customer contacts and interactions. It is particularly beneficial for teams with limited technical expertise or those who prefer a minimalistic approach to client relationship management.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Less Annoying CRM videos

Less Annoying CRM Review

More videos:

  • Review - How Less Annoying CRM Works - Pipelines & Customization 201 | How Much Is Less Annoying CRM

Category Popularity

0-100% (relative to Intercom and Less Annoying CRM)
Customer Support
100 100%
0% 0
CRM
82 82%
18% 18
Sales
0 0%
100% 100
Help Desk
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Less Annoying CRM

Intercom Reviews

  1. Eleanor Bennett
    ยท Digital Marketing Specialist at Logit.io ยท
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercomโ€™s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your repsโ€™ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Less Annoying CRM Reviews

9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Less Annoying CRM was founded in 2009 with the purpose of helping small businesses succeed. To do this, they have focused on removing features that small businesses donโ€™t need, taking out buzzwords and just staying simple. Their mission shows throughout the software. For instance, all of a leadโ€™s informationโ€”from phone number to contact notesโ€”can be found on one simple page....

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercomโ€™s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 11 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: over 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโ€™d emphasize a straightforward, fuss-free angle instead. Source: over 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 3 years ago
View more

Less Annoying CRM mentions (0)

We have not tracked any mentions of Less Annoying CRM yet. Tracking of Less Annoying CRM recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Less Annoying CRM, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HubSpot CRM - Free CRM software for small businesses.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Drift - A messaging app that helps you grow your business.

Flowlu - All-in-one work management platform for team collaboration.