Software Alternatives, Accelerators & Startups

Intercom VS Focusmate

Compare Intercom VS Focusmate and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Focusmate logo Focusmate

Distraction-free productivity via virtual coworking
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Focusmate Landing page
    Landing page //
    2023-04-29

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Focusmate videos

One Month on FocusMate

More videos:

  • Tutorial - How a Focusmate Session Works - Tutorial for New Users
  • Review - My experience with Focusmate.

Category Popularity

0-100% (relative to Intercom and Focusmate)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
CRM
100 100%
0% 0
Time Tracking
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Focusmate

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Focusmate Reviews

We have no reviews of Focusmate yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Focusmate seems to be a lot more popular than Intercom. While we know about 72 links to Focusmate, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Focusmate mentions (72)

  • How tf do I stop being lazy and stop wasting my life away???
    I struggle with similar feelings. For desk/at home work, the Focusmate app (focusmate.com) has been a huge help. It kind of single-handedly helped me earn back trust in myself. You get 1:1 virtual coworking sessions with another user where you follow a friendly entry/exit protocol, tell each other what your plans are and how it went at the end, and keep your camera on the whole time while you work (usually muted).... Source: 11 months ago
  • How do you connect with coworkers when working remote?
    Maybe you can get your company to create a Focusmate group or a discord channel? If you haven’t heard of Focusmate you should definitely check it out. I wfh and absolutely could not do so without it. It gives me a fix for interaction but not too much to get me distracted and it also helps remind me to take breaks. Source: about 1 year ago
  • [LPT Request] 38M, feeling lost and stagnant. How can I make a significant change in my life?
    Hey, I'm not sure if you work from home / remotely but if you are trying to achieve something from home, I'll just tell you about something that has really helped me: A co-working site like focusmate.com has been a game-changer for me. For some reason my productivity / commitment shoots up when I'm working alongside someone. Hope this helps. Source: about 1 year ago
  • Help me finish grading
    I occasionally run into professors using http://focusmate.com to help get through grading. Source: about 1 year ago
  • Side project at my startup: A quiet online coworking room because you are more productive when you work alongside other people
    Ive seen something like this its focusmate. I tried it once few years ago, back then it's only a one on one session. Not sure if they support something like yours. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Focusmate, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Social Pomodoro - Meet an accountability buddy for 25 minutes of focused work.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Flow Club - Feel good getting work done

Drift - A messaging app that helps you grow your business.

MeetingGlass - Easy long video meetings for study and work in the presence of each other.