Intercom
Zendesk
Freshdesk
Drift
LiveChat
tawk.to
LiveAgent
Tidio
FieldEquip
ClickSoftware
Service Cloud Field Service
ManageMart
Smart Service
Dista
SMART TOOLS by smartlifeskills.ai
Vantage Online
FieldEquip is a cloud-based Field Service Management (FSM) SaaS software platform that allows field service organizations to manage and facilitate customer and asset-centered activities effectively. It offers a comprehensive suite of features designed to capture real-time field data, either through field personnel using an advanced, intuitive mobile application or directly from the asset/equipment via IoT edge EquipConnect. As data are gathered in real-time, FieldEquip provides management and field support groups visibility of field activities and transactions, including escalations from established alert settings, sending notifications for proactive or immediate responsive measures. FieldEquip allows management to optimize workflows and enable field personnel to be more efficient and productive, collectively improving profitability.
Intercom FieldEquipIntercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
FieldEquip can access all kinds of information in one spot. Field operations are much easier than other products we have seen.
Based on our record, Intercom seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 11 months ago
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: over 3 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: over 3 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 3 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ClickSoftware - ClickSoftware provides workforce and service management software solutions.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Service Cloud Field Service - Service Cloud Field Service is a cloud-based field service solution designed to initiate customer service activities from anywhere.
Drift - A messaging app that helps you grow your business.
ManageMart - Cloud Field Service Management software is a best-in-class solution that can help your business to grow. Invoicing, Estimating, Scheduling, Billing & Routes.