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Intercom VS Concord

Compare Intercom VS Concord and see what are their differences

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  3. » Reviews
  4. » Alternatives

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Concord logo Concord

Contract Management Software and unlimited Electronic Signatures. Reduce costs, maximize compliance & mitigate risk. Enterprise solutions available.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Concord Landing page
    Landing page //
    2023-07-10

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Concord videos

+ Add

2018 JORDAN 11 CONCORD REVIEW AND ON FOOT IN 4K !!!

More videos:

  • Review - Will Fitzhugh Discusses The Concord Review
  • Review - Air Jordan 11 Concord 2018 Review, Unboxing & On Feet

Category Popularity

0-100% (relative to Intercom and Concord)

Intercom

Concord

Customer Support
100 100%
Customer Support
0% 0
Document Automation
0 0%
Document Automation
100% 100
CRM
100 100%
CRM
0% 0
Contract Management
0 0%
Contract Management
100% 100

User comments

Share your experience with using Intercom and Concord. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Concord

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com

Concord Reviews

12 Best Contract Management Software 2022
Are you wondering how to manage large businesses’ relationships? Well, Concord is the solution you seek. Highly ranked companies use this contract management tool since it offers unlimited contracts, e-signatures, users, and several documents. Bulk uploads are also allowed hence securing all your business information in a single database.
Source: www.recruiterslineup.com
10 best free electronic signature apps to eSign PDF
Like other e-signature apps, you can use Concord for several use cases, including Sales, Legal, Procurement, and HR. The app offers nice features like template building, real-time editing, and approval workflows. Is there a catch? Concord is pricey.
Source: www.pocket-lint.com
Alternative products to HelloSign
ConcordFree e-signature, collaboration & contract managementWeb AppLegalTech413RecommendationsPillow JohnThis is what I've been using for years!Pillow JohnThis is what I've been using for years!Robin SinghviMy wife who is a filmmaker used this for getting NDAs and consent signatures from all her vendors and participants. SUPER easy to use, robust features and feature-rich,...
Source: www.producthunt.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Concord mentions (0)

We have not tracked any mentions of Concord yet. Tracking of Concord recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Concord, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Conga Contracts - Conga Contracts is management solution designed to accelerate and simplify contract negotiations in Salesforce.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PandaDoc - Boost your revenue with PandaDoc. A document automation tool that delivers higher close rates and shorter sales cycles. We've helped over 30,000+ companies.

Drift - A messaging app that helps you grow your business.

ContractWorks - ContractWorks provides secure and easy-to-use contract management software that helps you gain control of your contracts.

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