Software Alternatives, Accelerators & Startups

Intercom VS Circle.so

Compare Intercom VS Circle.so and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Circle.so logo Circle.so

Bring together your discussions, memberships, and content. Integrate a thriving community wherever your audience is, all under your own brand.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Circle.so Landing page
    Landing page //
    2023-06-14

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Circle.so videos

Circle.So Review: A First Look at Circle, the NEW SASS For Building Online Communities Without Code

More videos:

  • Review - Circle.so Review: Is this the best community platform for creators?
  • Tutorial - Learn how to Use Circle.So: Add Spaces, Structure Your Community and Monetize Your Platform

Category Popularity

0-100% (relative to Intercom and Circle.so)
Customer Support
100 100%
0% 0
Community Platform
0 0%
100% 100
CRM
100 100%
0% 0
Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Circle.so

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Circle.so Reviews

20 Telegram Alternatives to Chat With in 2024
Like Mighty Networks, Circle is a community platform that can work as an alternative to Telegram. It has a combination of forum, course, and livestreaming features to build a community around a shared interest. And your members can share text and video content.

Social recommendations and mentions

Based on our record, Circle.so should be more popular than Intercom. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Circle.so mentions (31)

  • Do you guys know of another platform where people can talk, but is less anonymous than reddit? Allows for more of a sense of connecting with real people in a safe way.
    Https://cptsdfoundation.org/ has a group that you can interact with using https://circle.so/. Membership is 5 bucks a month, and to me, while I was using it, it was a very welcoming community. Source: 6 months ago
  • Tell HN: DuckDuckGo Search Results have jumped the shark
    Https://circle.so/pricing/ I would guess even if DDG protects your privacy, it would use information (perhaps search and or site history) the browser is broadcasting regardless to filter results it pipes to the end point. For example I never see quora results (honestly it's been some years so I'd forgotten they existed still) as some members in this thread were annoyed with and paid to be done with them ... Then... - Source: Hacker News / 7 months ago
  • Which nocode tool to build an online academy?
    What is the reason you are trying to go custom? https://circle.so this is probably the best platform I have seen. Big and small companies use it (even webflow) so it has great adoption works well. I would stay away from a custom solution when there are wonderful tools like circle out there. Source: about 1 year ago
  • Show HN: Engineering Book Club
    I am also curious about the logistics of the club. It seems to be this: https://circle.so. - Source: Hacker News / about 1 year ago
  • Feeling a bit stuck
    You could even possibly use something like https://circle.so if the app would eventually move in a more community based way, it has a lot you can do in the backend with automation. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Circle.so, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Geneva - An all-in-one communication app for groups & communities

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tribe.so - Tribe is a white-label platform, empowering the new generation of online communities.

Drift - A messaging app that helps you grow your business.

Mighty Networks - Mighty Networks enables entrepreneurs, organizations, and companies to create and grow a community-powered brand.