Software Alternatives & Reviews

Instacart VS Intercom

Compare Instacart VS Intercom and see what are their differences

Instacart logo Instacart

Groceries delivered in an hour. Free delivery or pickup on your first order over $10!

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Instacart Landing page
    Landing page //
    2018-09-30
  • Intercom Landing page
    Landing page //
    2023-07-05

Instacart features and specs

  • Headquarters: San Francisco, CA
  • Marketplace: Yes

Intercom features and specs

No features have been listed yet.

Instacart videos

WORKING FOR INSTACART | IS IT WORTH IT? | Alexis Gulas

More videos:

  • Review - INSTACART Review, WORTH IT??
  • Review - I Tried Making Money With Instacart For A Day (Here's What Happened)

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Instacart and Intercom)
Groceries
100 100%
0% 0
Customer Support
0 0%
100% 100
Food Delivery
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Instacart and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Instacart and Intercom

Instacart Reviews

These Genius Alcohol-Delivery Apps Make Party Planning So Much Easier
Through a recent partnership with nationwide retailer Total Wine & More Delivery, Instacart users can now choose from a giant selection of vinos from every wine-producing region in the world.
The 8 Best Grocery Delivery Services of 2020
Instacart hires personal shoppers to fulfill each request from whichever store you’ve selected. Whole Foods Market, Fairway, Costco, CVS, and Petco are just a few of the stores affiliated with Instacart. The company also sets itself apart with Instacart Express, a grocery delivery membership that you can sign up for on a monthly or yearly basis. The feature includes...
Top 9 Best Android Alcohol Delivery Apps – 2019
This service delivers both groceries and alcohol. It is focused primarily on groceries, but it delivers alcohol to many states in the US. Instacart even partnered up with Total Wine & More Deliver a while back, so you get a huge selection of vinos as well. The Instacart app is really nice-looking, and a joy to use. This service delivers groceries / alcohol to your door, you...
Top 5 On-Demand Grocery Delivery Mobile Apps in United States
This grocery delivery app can let you have products delivered to you in less than an hour. You can have products picked from your favorite stores such as CVS, Fairway, Petco and Whole Foods Market as these stores are affiliated with Instacart. With monthly or annual membership you can have goods delivered above $35 free of cost. Minimum order should be of $10 and incase if...
Source: medium.com
The best food delivery in Miami that won’t leave you hungry
Can you really just not handle the grocery store right now? Instacart is your new best friend then. Get groceries delivered from Public, Whole Foods, CVS and more. Need booze? They can get you the goods from Total Wine and even Petco in case your cat needs something to nibble on.
Source: www.timeout.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Instacart mentions (0)

We have not tracked any mentions of Instacart yet. Tracking of Instacart recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Instacart and Intercom, you can also consider the following products

Postmates - Anything, anytime, anywhere. Postmate it. Food, drinks and groceries available for delivery or pickup.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Uber Eats - From tap to table in minutes

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DoorDash - Through the combination of a smartly designed mobile app and a fleet of experienced drivers, DoorDash can deliver food from a wealth of local restaurants directly to your door.

Drift - A messaging app that helps you grow your business.