Software Alternatives, Accelerators & Startups

Hotjar VS FormSubmit

Compare Hotjar VS FormSubmit and see what are their differences

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Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

FormSubmit logo FormSubmit

Connect your form to our form endpoint and we’ll email you the submissions. No PHP, Javascript or any backend code required.
  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

  • FormSubmit Landing page
    Landing page //
    2022-03-19

FormSubmit sends your site's form submission directly to your inbox without the need of any backend code or SMTP setup.

Hotjar

Website
hotjar.com
$ Details
freemium €39 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Platforms
-
Release Date
2014 June
Startup details
Country
Malta

FormSubmit

Pricing URL
-
$ Details
free
Platforms
Browser Web REST API Google Chrome Firefox
Release Date
-

Hotjar features and specs

  • Heatmaps
    Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings
    Live playbacks of users on your site.
  • Surveys
    Bring the voice-of-customer to your decision making.
  • Incoming Feedback
    A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

FormSubmit features and specs

  • Ease of Use
    FormSubmit provides a simple and straightforward way to handle form submissions without requiring complex backend setup.
  • No Coding Required
    With FormSubmit, you can integrate form submission functionality into your website without writing any server-side code.
  • Free Tier
    FormSubmit offers a free tier which can be very useful for small projects or sites with low submission volume.
  • Email Notification
    FormSubmit sends form data directly to your email, making it easy to stay updated on submissions.
  • Privacy Focused
    FormSubmit does not store form data, which can be beneficial if you are concerned about data privacy.

Possible disadvantages of FormSubmit

  • Limited Customization
    FormSubmit offers limited customization options compared to a full-featured backend solution.
  • Dependencies
    As a third-party service, FormSubmit introduces an external dependency that could affect your site's form submission reliability.
  • Feature Limitations
    Advanced features like storing submissions in a database or integrating with other APIs are not available with FormSubmit.
  • Email Deliverability
    Although FormSubmit sends form data to your email, the reliability of email deliverability can vary and might depend on spam filters.
  • Scalability
    For high-traffic websites, relying on FormSubmit may not scale well with your needs in terms of submission volume and processing.

Analysis of Hotjar

Overall verdict

  • Overall, Hotjar is considered a good tool for businesses looking to gain deeper insights into user behavior and enhance their websites based on real user data. It offers a combination of qualitative and quantitative analytics which adds a significant advantage for understanding key user interaction points.

Why this product is good

  • Hotjar is a popular analytics tool that provides heatmaps, session recordings, and surveys to help businesses understand user behavior on their websites. It is praised for its ease of use, intuitive interface, and comprehensive features that offer valuable insights into how users interact with a site. Additionally, it enables businesses to collect direct feedback from users, helping to identify areas for improvement and optimize user experience.

Recommended for

    Hotjar is recommended for small to medium-sized businesses, eCommerce sites, and startups looking to improve their website's user experience. It is also suitable for UX/UI designers and product managers who want detailed analytics without the complexity of larger enterprise-level tools. However, larger organizations may want to consider more robust analytics platforms that can handle and analyze larger volumes of data.

Analysis of FormSubmit

Overall verdict

  • Yes, FormSubmit.co is considered a good solution for those seeking a simple, no-code form handling service. However, it may not be suitable for more complex form management needs or for those requiring extensive data processing or storage functionalities.

Why this product is good

  • FormSubmit.co is a popular and easy-to-use service for handling form submissions without requiring server-side code. It is particularly favored for its straightforward setup and the ability it gives to connect HTML forms directly to email addresses. FormSubmit.co also offers features like spam protection, custom redirects, and auto-responses, making it a convenient tool for developers and non-developers alike. It is well-regarded for its simplicity, cost-effectiveness, and reliability, especially for small projects or websites that need basic form-handling capabilities.

Recommended for

    FormSubmit.co is recommended for small business websites, personal projects, and anyone looking for a quick and easy way to collect form submissions via email. It's particularly useful for static websites or projects where integrating server-side scripts is not feasible or necessary.

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

FormSubmit videos

Send emails from a HTML Contact Form

Category Popularity

0-100% (relative to Hotjar and FormSubmit)
Web Analytics
100 100%
0% 0
Form Builder
0 0%
100% 100
Heatmaps
100 100%
0% 0
Surveys
0 0%
100% 100

User comments

Share your experience with using Hotjar and FormSubmit. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hotjar and FormSubmit

Hotjar Reviews

  1. Kris Leviss
    · Founder at KrisLess ·
    Love it

    I've been using Hotjar for a few months, and it's been a perfect tool for understanding how users interact with my website. The heatmaps and session recordings are especially helpful for identifying problem areas, and the feedback polls give me direct insights from visitors. The platform is easy to navigate, but I’ve noticed the session recordings can be a bit glitchy at times, and the free version is quite limited. Despite these small issues, Hotjar has definitely helped me improve user experience and optimize my site’s performance.

    Pros:    Intuitive user interface|Good session recordings|Useful feedback tools
    Cons:    Free plan is limited|Occasional recording glitches|Data processing can be slow
  2. Prema Toppo
    · SEO Specialist at TechUp Labs ·
    Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  3. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    Competitors: WatchThemLive

7 Best Product Discovery Tools for High-Growth B2B SaaS Teams (2026)
Hotjar is a behavioral analytics tool that provides heatmaps and session recordings. In the discovery process, it acts as the "eyes," showing where users get stuck, click out of frustration, or ignore a new feature entirely, providing the "why" behind the data.
Source: www.laneapp.co
10 Best Mixpanel Alternatives for Product Analytics in 2024
Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suite’s most popular Mixpanel alternative—pair it with Hotjar Ask, Hotjar Engage, and Hotjar Funnels for all the tools you need to succeed. 😎
Source: clickup.com
7 best Mixpanel alternatives to understand your users
💡 Pro tip: you don't need to choose between Hotjar and Mixpanel. With the Hotjar-Mixpanel integration, you not only identify what's happening on your website (e.g. users frequently add certain items to their cart), but you'll also understand why it's happening (e.g. Hotjar's heatmaps and recordings show users are attracted to a particular promotional banner).
Source: www.hotjar.com
The best Hotjar alternatives & competitors, compared
Sprig is a decent replacement for Hotjar, especially if you find Hotjar's survey tools lacking. It's support for mobile apps is another key differentiator.
Source: posthog.com
11 Hotjar alternatives and competitors in 2024
Hotjar features primarily focus on how users interact with your website rather than gaining in-depth insights that can explain why they interact that way. As a strictly-quantitative data tool, Hotjar only gives you half the answers. While you can run user surveys with Hotjar, the tool lacks many other research methods—such as card sorting, tree testing, user interviews, and...
Source: maze.co

FormSubmit Reviews

We have no reviews of FormSubmit yet.
Be the first one to post

Social recommendations and mentions

Based on our record, FormSubmit should be more popular than Hotjar. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hotjar mentions (13)

  • The Best 100 Free UI/UX Resources for Every Designer & Developer
    Hotjar Hotjar.com Heatmaps, session recordings, and feedback polls (free basic plan). - Source: dev.to / over 1 year ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / over 2 years ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: almost 3 years ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: over 3 years ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 3 years ago
View more

FormSubmit mentions (23)

  • Self-hosting forms, the sane way
    Much simpler solutions exist like https://formsubmit.co/ And for others who use the static hosts' free tiers for hobby projects, Cloudflare provides form submissions to your static pages, netliffy forms is quite generous too https://www.netlify.com/platform/core/forms/. - Source: Hacker News / over 2 years ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Formsubmit.co — Easy form endpoints for your HTML forms. Free Forever. No registration is required. - Source: dev.to / over 2 years ago
  • Slow loading when form is submitted using FormSubmit.
    So I am building my webpage and I am using FormSubmit https://formsubmit.co/ so people could contact me by using this form. I hosted my page on github pages and loading is very slow when I enter email and message in input boxes and click send. Approximately 30 + seconds for captcha and 20 + seconds to finish, sometimes more. How to fix this is this normal ? I've seen from others people tutorial that they have a... Source: almost 3 years ago
  • How do you use formsubmit.co with React?
    Const myEmail = 'johnsmith@company.com' const handleSubmit = async (event) => { event.preventDefault(); const response = await fetch(`https://formsubmit.co/${myEmail}`, { method: "POST", headers: { "Content-Type": "application/json", }, body: JSON.stringify(formData), } ); }. Source: about 3 years ago
  • Best free service for emails after a contact form POST request?
    PM user recommended https://formsubmit.co/, job is done! Does exactly what it needs to do, no more no less. Source: about 3 years ago
View more

What are some alternatives?

When comparing Hotjar and FormSubmit, you can also consider the following products

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Formspree.io - Just send your form to our URL and we'll forward it to your email.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Forminit - The complete headless backend API for your </form>

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Basin - Collect form submissions, filter spam, and automate workflows — no backend required.