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The modern AI customer service platform

Which is more popular?
Based on our record, Nextcloud seems to be a lot more popular than Hiver. While we know about 306 links to Nextcloud, we've tracked only 5 mentions of Hiver.
Website, pricing, platforms and company facts side by side.
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| Website | hiverhq.com | nextcloud.com |
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| Company | — | Startup from Germany |
| Listed in |
In their own words, as submitted to SaaSHub.


Say hello to the customer service platform for the modern AI era. Make exceptional service feel effortless by letting AI agents handle the busywork.
No description of Nextcloud yet.
What each product offers, as listed by its team.


Possible disadvantages
Possible disadvantages
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
Hiver is recommended for customer support teams, sales teams, and any organization that wants to manage shared email accounts with greater efficiency. It is particularly beneficial for small to midsize businesses that are already using Google Workspace and want a tool that can easily integrate into their existing workflows.
No analysis of Nextcloud yet.
Walkthroughs and reviews on video.
Paysage d'Hiver - Im Wald ALBUM REVIEW
More videos
Here are 5 Reasons I ❤️ Nextcloud | TLG
More videos
How often each product is chosen within a category, 0–100% relative to the other.


Share your experience with using Hiver and Nextcloud. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Hiver is a shared inbox solution designed for businesses using Gmail for customer communication. It integrates directly within Gmail and provides basic help desk features. This software also allows teams to manage...
Nextcloud Talk is one of the best self-hosted on-premises audio/video and chat communication services. It provides a cutting-edge on-premises content collaboration platform with real-time voice, video chat, and...
Below is a curated list of the 12 best self-hosted messaging apps like MirrorFly, Mattermost, Zulio, Nextcloud, and Rocket.chat that offer unique collaboration features and lets you take full control of your data.
Recommendations tracked on public social media and blogs since March 2021.


Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: over 3 years ago
If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: over 3 years ago
You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty... Source: over 3 years ago
Hosting your own Nextcloud instance lets you keep full control over your files, calendars, contacts, and other data. In return, self-hosting also means you are responsible for protecting that data. - Source: dev.to / 11 days ago
At present, the project maintains a curated catalog of 38 applications, including staples like Nextcloud, Jellyfin, Forgejo, and Vaultwarden. Unlike platforms that boast thousands of untested images, the team behind this project enforces... - Source: dev.to / 18 days ago
So what about having a stricter separation between data and instructions? Let's look at that using, for example, the Nextcloud AI assistant. Nextcloud-Hub is a self-hosted file storage platform with collaboration tools. It has also an... - Source: dev.to / 5 months ago
When comparing Hiver and Nextcloud, you can also consider the following products.

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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The Nylas Cloud API powers your application with email, calendar & contacts features. Built-in features for better email, calendar, and contact management.
Compare Nylas Mail to Hiver or Nextcloud:

Secure access, sharing & file storage
Compare Microsoft OneDrive to Hiver or Nextcloud: