Table of contents
Hiver
The modern AI customer service platform.
Say hello to the customer service platform for the modern AI era. Make exceptional service feel effortless by letting AI agents handle the busywork.
Say hello to the customer service platform for the modern AI era. Make exceptional service feel effortless by letting AI agents handle the busywork.
Shared Inboxes
Hiver allows teams to manage shared inboxes directly within Gmail, enabling collaborative email handling without the need for external software.
Email Delegation
The platform enables users to assign emails to specific team members, streamlining the process of task delegation and ensuring accountability.
Notes and Tags
It provides functionality for adding context to emails via notes and tags, facilitating better communication and organization within the team.
Email Templates
Hiver offers customizable email templates to improve response times and maintain consistency across team communications.
Reports and Analytics
The tool provides comprehensive reporting and analytics features, helping teams monitor performance and optimize their email operations.
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Hiver is considered a good option for teams looking to streamline their email management and enhance productivity without the hassle of switching between different platforms. Its direct integration with Gmail and robust set of features provide an efficient solution for teams that rely heavily on email communication.
We have collected here some useful links to help you find out if Hiver is good.
Check the traffic stats of Hiver on SimilarWeb. The key metrics to look for are: monthly visits, average visit duration, pages per visit, and traffic by country. Moreoever, check the traffic sources. For example "Direct" traffic is a good sign.
Check the "Domain Rating" of Hiver on Ahrefs. The domain rating is a measure of the strength of a website's backlink profile on a scale from 0 to 100. It shows the strength of Hiver's backlink profile compared to the other websites. In most cases a domain rating of 60+ is considered good and 70+ is considered very good.
Check the "Domain Authority" of Hiver on MOZ. A website's domain authority (DA) is a search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs). It is based on a 100-point logarithmic scale, with higher scores corresponding to a greater likelihood of ranking. This is another useful metric to check if a website is good.
The latest comments about Hiver on Reddit. This can help you find out how popualr the product is and what people think about it.
Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: about 3 years ago
If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: over 3 years ago
You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty cost-effective against Zendesk. Source: over 3 years ago
Hey I was wondering if you considered trying Hiver since you mentioned that all CX operations were conducted out of Gmail. Hiver's a support solution that works on top of Gmail UI and is therefore really easy to use. Full disclosure: I work with the content team at Hiver. Source: over 3 years ago
I'm thinking that all these other apps might be facilitated in Mattermost. Probably not the email client and inbox email sharing but perhaps there's an integration to another tool like front.com or hiverhq.com (gmail based) that would help take care of managing email too. Source: almost 4 years ago
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Is Hiver good? This is an informative page that will help you find out. Moreover, you can review and discuss Hiver here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.
