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  2. Social Mentions
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Hiver

Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates.

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#Email Automation #Customer Support #Email Management #Email Productivity
Hiver

Hiver Reviews and details

Screenshots and images

  • Hiver Landing page
    Landing page //
    2023-10-08

Features & Specs

  1. Shared Inboxes

    Hiver allows teams to manage shared inboxes directly within Gmail, enabling collaborative email handling without the need for external software.

  2. Email Delegation

    The platform enables users to assign emails to specific team members, streamlining the process of task delegation and ensuring accountability.

  3. Notes and Tags

    It provides functionality for adding context to emails via notes and tags, facilitating better communication and organization within the team.

  4. Email Templates

    Hiver offers customizable email templates to improve response times and maintain consistency across team communications.

  5. Reports and Analytics

    The tool provides comprehensive reporting and analytics features, helping teams monitor performance and optimize their email operations.

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Videos

Paysage d'Hiver - Im Wald ALBUM REVIEW

Giorgio Armani - Vetiver Babylone/D'Hiver Review

(4K) Hiver The Honey Ale By Hiver Beers | Craft Beer Review

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Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about Hiver and what they use it for.
  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: about 2 years ago
  • Email for small business team
    If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: about 2 years ago
  • alternative ticketing systems?
    You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty cost-effective against Zendesk. Source: about 2 years ago
  • Reporting
    Hey I was wondering if you considered trying Hiver since you mentioned that all CX operations were conducted out of Gmail. Hiver's a support solution that works on top of Gmail UI and is therefore really easy to use. Full disclosure: I work with the content team at Hiver. Source: over 2 years ago
  • Discovering the value of Mattermost Playbooks
    I'm thinking that all these other apps might be facilitated in Mattermost. Probably not the email client and inbox email sharing but perhaps there's an integration to another tool like front.com or hiverhq.com (gmail based) that would help take care of managing email too. Source: over 2 years ago

External sources with reviews and comparisons of Hiver

9 Best Tidio Alternatives Compared
Hiver is a shared inbox solution designed for businesses using Gmail for customer communication. It integrates directly within Gmail and provides basic help desk features. This software also allows teams to manage customer inquiries through shared inboxes, track email conversations, and automate workflows. It helps businesses excel in their email interactions with customers and ensures no message goes unanswered.
Source: www.tidio.com

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This is an informative page about Hiver. You can review and discuss the product here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

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