HelpSite VS Intercom

Compare HelpSite VS Intercom and see what are their differences

HelpSite is a simple service to help your setup the perfect support centre or help site.

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpSite Landing Page

Intercom Landing Page

HelpSite details

Categories	CRM Customer Iteraction Help Desk
Website	helpsite.com
Pricing URL	-
Details $	-
Platforms	-
Release Date	-

Intercom details

Categories	CRM Customer Iteraction Customer Messaging Customer Support Live Chat
Website	intercom.com
Pricing URL	Official Intercom Pricing
Details $	-
Platforms	-
Release Date	-

Intercom Pricing — Intercom Pricing Screenshot

HelpSite videos

No HelpSite videos yet. You could help us improve this page by suggesting one.

Intercom videos

Intercom Software Review, Engage, Respond, Educate

More videos:

- BTI V6 1200m Bluetooth & Intercom Review
- Intercom Review & Tutorial - How to Use Intercom for Websites

Category Popularity

0-100% (relative to HelpSite and Intercom)

HelpSite

Intercom

4

4%

96%

96

2

2%

Customer Support

98%

98

100

100%

0%

0

2

2%

98%

98

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpSite and Intercom

HelpSite Reviews

We have no reviews of HelpSite yet.
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Intercom Reviews

"Pay 880$ per month" - Intercom

I don't have any specific option to offer, but I do like to point out that since you're so well familiar with Intercom, they have now anchored your perspective and you compare everything to their feature set. Try to think if all these features are what make the difference for your customers? Perhaps just a simple chat/kb with minimum capabilities will be enough? Pethaps you...

Source: www.indiehackers.com

11 Best Help Desk Software to Totally Check out in 2020!

Do not fret if you experience a steep learning curve. The guided product tour helps delve deeper to understand the help desk tool and make the most of it. Intercom also provides a list of efficient features to automate workflow to make it smarter and more effective. Some of the best features of Intercom includes customizable branding, autoresponders, mobile optimised emails,...

Source: surveysparrow.com

Looking for a better alternative to LiveChat?

Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!

Source: helpcrunch.com

The 36 Best Marketing Automation Tools to Use in 2020

All in all, Intercom is one of the most popular and preferred messaging platforms by SaaS companies. The cons of Intercom is that it gets expensive once you start to have a little bit more active users, and also, lacks a visual workflow builder similar to tools like Encharge and Autopilot, which limits the possibilities of customer journey creation. Last but not least,...

Source: encharge.io

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support

Intercom's support interface lets you jump between emails quickly, and reply in short, chat-style messages. On the right, you'll see the contact's full profile—including the last time they visited your site, the number of times they've used your app, and more. You can even integrate your support center into your mobile app with Intercom's iOS and Android code, and respond...

Source: zapier.com

What are some alternatives?

When comparing HelpSite and Intercom, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

Drift - A messaging app that helps you grow your business.

ScreenSteps - IT Training Docs For Your Cloud Implementation. Use ScreenSteps when your company implements new cloud technology and you need training docs

LiveChat - LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

HelpSite vs HelpDocs

HelpSite vs Freshdesk

HelpSite vs phpMyFAQ

HelpSite vs Drift

HelpSite vs ScreenSteps

HelpSite vs LiveChat

Intercom vs HelpDocs

Intercom vs Freshdesk

Intercom vs phpMyFAQ

Intercom vs Drift

Intercom vs ScreenSteps

Intercom vs LiveChat

User reviews

Share your experience with using HelpSite and Intercom. For example, how are they different and which one is better?