Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Habitica should be more popular than Freshdesk. It has been mentiond 104 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Habitica is one of the coolest web apps (they also have iOS and Android apps) I’ve seen in a while - it helps you organize your life, tasks, and habits through the RPG game! Imagine a Kanban board like Trello, but for each task you complete, you earn XP and gold, and you can even team up with friends to take up quests. - Source: dev.to / 5 months ago
Habitica, an innovative daily planning app, takes a unique approach to task management by transforming your daily routine into an exciting role-playing game (RPG). Combining the principles of gamification and productivity, Habitica offers a refreshing and engaging way to stay organized, motivated, and on track with your goals. With its intuitive interface and vibrant visuals, this app turns mundane tasks and... - Source: dev.to / 11 months ago
Habitica: this app turns your life into a role-playing game, with your tasks and habits to complete/achieve. Source: 11 months ago
Works with Habitica (https://habitica.com/), an app that turns habits into RPG games! When reviewing with Anki, you can earn experience and items. (Habitica is also free). Source: 11 months ago
> From these experiences, I’ve realized that avoiding bad habits is just as important as cultivating good habits. Avoidance rarely works I think. I'd say replacing negative habits with positive ones is a better long term strategy. Can recommend the App Habitica for this, free and open source. There are Android and iOS clients for it. Makes habits dailies and todos more fun. Not affiliated, only fixed an... - Source: Hacker News / 11 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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