Gridsome Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Gridsome mentions (21)

• My Sixth Year as a Bootstrapped Founder

  Thanks for reading! The web tech stack is actually one of my biggest regrets. It's a static site generator called Gridsome[0] that the maintainers abandoned about three months after I used it to launch the TinyPilot website. At the time I made the TinyPilot site, I was very excited about Vue, so a Vue-based SSG seemed great. Since then, I've come to find SPAs and most frontend frameworks to be way too much... - Source: Hacker News / 4 months ago

• How To Choose the Best Static Site Generator and Deploy it to Kinsta for Free

  Nuxt.js and Gridsome are tailor-made for Vue.js developers. - Source: dev.to / 8 months ago

• Top ten popular static site generators (SSG) in 2023

  Gridsome — Jamstack SSG tool for Vue developers. - Source: dev.to / over 1 year ago

• Will anyone hire a 33 yo newbie?

  Node is basically back-end Javascript. While powerful alone, almost exclusively you will use a back-end framework like Next.js or Gatsby when using React, and then maybe Nuxt or Gridsome in Vue. Source: over 1 year ago

• Migration from Gridsome to Astro

  Among other thoughts, I considered a possibility of migration to a newer tech stack (because I can). Don't get me wrong, I actually love Gridsome (which is underneath my website now). But it's quite obsolete, and it's actually a dead project now. - Source: dev.to / over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago